Rich,

The mystery deepens. I can feel your frustration. For reference, 2017/11 is BIAB 2018 (it was released at the end of 2017) and, similarly, 2016/11 is BIAB 2017.

Quote:
From your list above...

Realtracks Sets 278 - 300 are BIAB 2018 (released 2017/11)

Realtracks Sets 254 - 277 are BIAB 2017 (released 2016/11)



It looks like not all the Realtrack sets have been installed.

Try the following...

Don't install using the missing Realtracks using Download/Install Manager. I think it's time to see if manually installing the sets will do the job.

See the image below

1. log-in into your Sales Account at PG Music - this is accessed on PG Music's home webpage (#1 on image)

2. click on "My Products" (#2)

3. scroll down a bit and you should find all the exe files for your purchases

4. right-click on one of the missing set's 'download' link and select "Save link as" (or equivalent) to download the exe (#4)

5. when the file is downloaded, double-click on it to install it manually (they are large files so they will take time to download)


Out of curiosity... What antivirus software do you use? I'm sitting here wondering if maybe that's interfering with the installation (it sometimes happens).

Regards,
Noel

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MY SONGS...
Audiophile BIAB 2025