Quote:

Good suggestion Mac but it didn't fix the problem.

BTW, I have already checked for, and installed the latest driver version for the device.

Anyway we can forward this thread to support for a fix? We have already tried several things so I would hate to start it all over again.



YOU should do that, simply email to support@pgmusic.com and include the URL to this thread in the email.

Best to be concise, create a list of step-by-step to describe the problem rather than long paragraphs, be sure to include the pertinent info in entirety, such as Make, Model, Driver ver. of that device as well as your OS and computer specs, that will help them to help you.

The fact that PT sees it and RB doesn't seems to point to something internal to RB, perhaps a setting or something, for RB uses the base PT engine.

TIP: If you are using last year's ver. of RB, I don't know for a fact, but perhaps this problem *may* already be solved in RB2010! We did manage to iron out a few MIDI foibles during the beta testing, but alas, I don't have that particular MIDI unit here and I don't think that anyone else on the beta test did, but maybe...


--Mac

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