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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,831
PG Music Staff
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OP
PG Music Staff
Joined: May 2000
Posts: 15,831 |
There is now a DVD option, for $99, that will upgrade your 2009.5 UltraPAK to 2010 UltraPak . This would be an alternative to getting the upgrade for $139 on an included 160GB hard drive. Q. What if I have 2009 Ultra or Everything, and didn't buy the 101 RealTracks that you released in the summer of 2009 with 2009.5 ? A. In that case, you shouldn't buy this $99 DVD update, because it doesn't include the 101 that were released in the summer. instead buy the HD version. The Hard Drive version is a much better deal, since it is pre-installed with everything. The DVD update is 7 DVD's, which will take 1-2 hours to install. You also need to make sure that: 1. you have 20GB free space in your RealTracks folder. If you plan on installing it to an existing BB hard drive, you likely DON'T have that much space available. 2. Confirm that you have all of the Realtracks up to the current release. You should haveover 270 folders in your RealTracks folder now if that is the case (You can count the folders by select all in Explorer, and the count is displayed The upgrade is also available as a download only option. This is a big download (20GB) spread among several installer files, so you need to have a download manager to download them. It would take about 24 hours to download all this, at broadband speed. This $99 DVD option isn't available to order online, as it is a special order. You would need to order this by phone 800-268-6272 or 250-475-2874 or email to sales@pgmusic.com or chat via the main pgmusic.com page. As stated above, make sure that you want this, instead of the convenience of the Hard Drive, for $40 more.
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 22,224
Veteran
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Veteran
Joined: May 2000
Posts: 22,224 |
Thanks for going the extra step and offering it for those who asked for it..
Might want to 'sticky' this for a while
I do not work here, but the benefits are still awesome
Make your sound your own!
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Band-in-a-Box for Windows
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Joined: Jan 2009
Posts: 148
Apprentice
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Apprentice
Joined: Jan 2009
Posts: 148 |
Quote:
This $99 DVD option isn't available to order online, as it is a special order.
You would need to order this by phone 800-268-6272 or 250-475-2874 or email to sales@pgmusic.com or chat via the main pgmusic.com page.
As stated above, make sure that you want this, instead of the convenience of the Hard Drive, for $40 more.
I sent a mail yesterday on how to get this and no reply...?
Of course for overseas the difference may be more than $40.
Thanks for providing the option
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Band-in-a-Box for Windows
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Joined: Jan 2009
Posts: 148
Apprentice
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Apprentice
Joined: Jan 2009
Posts: 148 |
OK I got a reply to the email which just told me to telephone from the UK. So I looked up a cheap-call intermediary number and was soon downloading - 16 hour job and installation was another hour or so.
Rendering is so much faster and nice not to get that irritating ''VSC being used by another program' pop up all the time. Will test more later but thanks for getting on the download case so fast...
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Band-in-a-Box for Windows
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Joined: Nov 2005
Posts: 31
Enthusiast
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Enthusiast
Joined: Nov 2005
Posts: 31 |
Hi
I have ordered (on the 12th Dec 2009) the Update Of BIAB UltraPAK 2009.5 to BIAB UltraPAK 2010 it seems that UPS when home today (I was away my daughter was around) They are claiming around 30 €uros 45 USD of VAT for me topay to get the parcel ????
I did not see anywhere on your web site a mention concerning this I suppose it is because it is indicated on the parcel that it is a hard drive and hard drived in France are subject to taxes.
Appart from the bad news (I would have prefered DVD's instead (Free of charges but it was not mentioned either when I ordered) You should mention it to the other European customers to avoid any surprise. On the other hand it is not really fair for me to have an non expected extra charges (not mentioned) to pay.
In total it will have cost me 164 USD + 45 USD VAT total more than 200 USD so more than double than with DVD's ???? 99 USD. I have been supporting PG Music for years and I think it is not really fair
Please advise what I should do ?
Regards
Fred
Dedicated DAW - i9 9880H - 32Go Ram - BIAB 2023 UltraPak
Mac Mini M2 Pro 32 Go RAM & Mac Mini M2 Pro - Cubase Pro 12 - Dorico 5 - Camelot Pro 2 - RME Fireface UFX - NuRAD (Berglund Instruments)
@+ SaxFred
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Band-in-a-Box for Windows
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Joined: Dec 2006
Posts: 413
Journeyman
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Journeyman
Joined: Dec 2006
Posts: 413 |
I was one of the first buyers of the downloadversion of 2010 and I had to pay 139$ for my upgrade.
Is there a refund for people like me willing to be the first user?
greetings from Europe
Rob de Klerk, Dutch singer-songwriter https://www.robdeklerk.nlBiab 2023, Cakewalk, N.I. Komplete 14, Win 10,64, Ozone 9 elements suite, Presonus studio 24c
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Band-in-a-Box for Windows
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Joined: Oct 2007
Posts: 2,610
Veteran
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Veteran
Joined: Oct 2007
Posts: 2,610 |
Quote:
I was one of the first buyers of the downloadversion of 2010 and I had to pay 139$ for my upgrade.
Is there a refund for people like me willing to be the first user?
greetings from Europe
If you've upgraded from 2009, it might be worth a shot giving PGMusic a call. Since I have the HD now, I will not go that route, given the value of the HD alone! I mean, if you went for the UltraPak, basically, you have an upgrade with all the new RT's and the new RD's for about 30 bucks! Who's to complain about that???
Cheers,
Mike
Cheers, Mike My Music * Asus ROG Strix G15CF 32 GB DDR4 4TB HDD + 1 TB SSD NVIDIA GeForce RTX 3060 8GB Win 11 AKAI EIE PRO Sound Interface. BIAB/RB 2024 UltraPak Build - Latest
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Band-in-a-Box for Windows
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Joined: Dec 2006
Posts: 413
Journeyman
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Journeyman
Joined: Dec 2006
Posts: 413 |
For people in Europe is the harddisk no option, because the taxes for importing the disk are too high.
Last year I payed a little fortune for my "free" harddisk. Downloads are the best solution.
But I still want to know if there will be a refund for the early buyers of 2010.
Rob de Klerk, Dutch singer-songwriter https://www.robdeklerk.nlBiab 2023, Cakewalk, N.I. Komplete 14, Win 10,64, Ozone 9 elements suite, Presonus studio 24c
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Band-in-a-Box for Windows
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Joined: Oct 2007
Posts: 2,610
Veteran
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Veteran
Joined: Oct 2007
Posts: 2,610 |
SO, in essence, you paid about a little over $50 for a major upgrade, Rob. Still not bad. Consider companies like Cakewalk/Roland and their Sonar upgrade prices WITHOUT having a pre-installed version of Sonar PE. Man, I know times are tough. But you know, I still don't see this upgrade as a loss. I am originally from Germany and if I would still be living there, I would not complain one bit. Look at how the individual RT sets are priced ... you still got a hell of a deal.
But, feel free to call the nice folks at PGMusic! If there is a break they can give you, they will (no other company would).
Alles Gute,
Mike
Cheers, Mike My Music * Asus ROG Strix G15CF 32 GB DDR4 4TB HDD + 1 TB SSD NVIDIA GeForce RTX 3060 8GB Win 11 AKAI EIE PRO Sound Interface. BIAB/RB 2024 UltraPak Build - Latest
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Band-in-a-Box for Windows
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Joined: Dec 2006
Posts: 413
Journeyman
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Journeyman
Joined: Dec 2006
Posts: 413 |
Hi Mike,
You don't resd well.
I buy every alf-years upgrade and I think it's worth while but I payed 139$, and ask if pgmusic will give a refund for the 40 bucks extra for the unlucky first buyers.
They changed the system after I bought my upgrade. 99$ in stead of my 139 bucks.
It's a pity that pgmusic makes very good software but seems not to think clearly in advance about the upgrade-options.
Rob de Klerk, Dutch singer-songwriter https://www.robdeklerk.nlBiab 2023, Cakewalk, N.I. Komplete 14, Win 10,64, Ozone 9 elements suite, Presonus studio 24c
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Band-in-a-Box for Windows
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Joined: Oct 2007
Posts: 2,610
Veteran
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Veteran
Joined: Oct 2007
Posts: 2,610 |
Well, Rob ... all I can advise you is to get in touch with PGMusic they might give you a break.  Cheers, Mike
Cheers, Mike My Music * Asus ROG Strix G15CF 32 GB DDR4 4TB HDD + 1 TB SSD NVIDIA GeForce RTX 3060 8GB Win 11 AKAI EIE PRO Sound Interface. BIAB/RB 2024 UltraPak Build - Latest
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 38,502
Veteran
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Veteran
Joined: May 2000
Posts: 38,502 |
PGMusic has always given their "30 day no questions asked" guarantee policy.
You have 30 days in which to send it back to them and get your money back.
OR -- If you have not accepted delivery, don't accept delivery because your country's taxes are not PGMusic's responsibility to refund.
Then contact PGMusic Sales directly, via tollfree hotline or email and I'm sure they will work it out so that you can get the $99 DVD deal.
This open forum is not the best place to do that kind of business. There is no guarantee that someone representing PGMusic Sales will read these posts.
Contact them directly and talk with them, they are very friendly and very helpful people.
--Mac
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Band-in-a-Box for Windows
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Joined: Nov 2005
Posts: 31
Enthusiast
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Enthusiast
Joined: Nov 2005
Posts: 31 |
Don't get me wrong Mac I just wnat to warn PG about this issue, I found a little stupid to refuse the delivery (UPS 25$) I already paid for in my order.
I have been supporting PG Music for many years since version 5 of BIAB (Atari version) I like the way PG Music is doing business based on trust instead of implementing protection to their hardware and making trouble with customer.
They have been very responsive to such problem by the past. Even if I think sometime the upgrade was not worth the money spent for the the usage I have with BIAB (e.g. I am not using RealTracks and RealDrums) I have allways been supporting PG Music by ordering the updates and upgrades every year end from Standard version to UltraPAK version.
I just mentionned this because I think this should be indicated in the web page (http://www.pgmusic.com/bandbox.htm) some warning regarding the USB Hard Drive order for foreingn countries where taxes should be applied.
Also when I did order the 99$ DVD option did not show on the page and therefore I had no choice than to apply for the HD option.
The other thing is that I did not have Access to the download page for the addons (Realtracks, RealDrums), just for the main software.
In final I did pay 200 USD for something that could have cost me 99$ + 25$ for quick delivery.
Do you really think it is fair?
Regards
Fred
Dedicated DAW - i9 9880H - 32Go Ram - BIAB 2023 UltraPak
Mac Mini M2 Pro 32 Go RAM & Mac Mini M2 Pro - Cubase Pro 12 - Dorico 5 - Camelot Pro 2 - RME Fireface UFX - NuRAD (Berglund Instruments)
@+ SaxFred
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 38,502
Veteran
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Veteran
Joined: May 2000
Posts: 38,502 |
Taxes are never fair. IMO.
But Taxes are something that must be taken up with the government of the place in which you live.
And it always grinds slowly and never rescinds a Tax that is already in place, it seems.
PGMusic is a LOT better to deal with than any government.
When they were alerted to the problem, Peter G. asked if people would want the $99 upgrade DVD option right here on this forum. Several of us voted YES in that thread -- and it was implemented immediately.
Timing, in purchase, is much like timing in music. Miss your entrance at the big performance, though, and you can never take that back for a redo.
I still recommend that you contact them directly and see if they can't do something to make you a happy camper.
They are really good people who try to help in every way they can.
--Mac
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Band-in-a-Box for Windows
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Joined: Dec 2006
Posts: 413
Journeyman
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Journeyman
Joined: Dec 2006
Posts: 413 |
See my earlier messages above:
Pgmusic gave me my refund for the 40$ that I payed too much as an early buyer.
Talking with sales helps!
Very nice people of this company. ;-)
Rob de Klerk, Dutch singer-songwriter https://www.robdeklerk.nlBiab 2023, Cakewalk, N.I. Komplete 14, Win 10,64, Ozone 9 elements suite, Presonus studio 24c
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Band-in-a-Box for Windows
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Joined: May 2004
Posts: 225
Apprentice
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Apprentice
Joined: May 2004
Posts: 225 |
Just to clarify--
In the title of this thread, and the first post, you mention this $99 ultra price as being for 2009.5 to 2010.
Yet, in another thread, I think you wrote that it is also for those who purchased the 2009 Ultrapak, Is that the case?
(Or perhaps, are they considered the same, as my BIAB says 2009.5, due to web updates, although I didn't buy a summer pack?)
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Band-in-a-Box for Windows
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Joined: May 2004
Posts: 225
Apprentice
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Apprentice
Joined: May 2004
Posts: 225 |
Quote:
The upgrade is also available as a download only option.
I just noticed that. Is there a different price for download-only, than for DVD, as the former doesn't involve any media, nor shipping?
As one is upgrading from last year's UltraPak, it would't really involve downloading 20GB, as one would just download the parts one does not yet have, plus the updated app, etc.
Is that download option also only available by phone, or also online?
Thank you.
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Band-in-a-Box for Windows
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Joined: May 2003
Posts: 913
Expert
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Expert
Joined: May 2003
Posts: 913 |
I would like to be sure on this...
I purchased 2009 Ultra Pak on a hard drive, and then later upgraded to BB 2009.5.
What are my options for purchasing here in order to get new "realstuff tracks" which i don't already have (besides the actual program of course which i know I would get with any upgrade).
From what I have read the two best options are either the dvd or the hard drive option mentioned. Is this correct?
Also I am a little confused in the descriptions of the tracks, for instance, where it says “40 RealTracks in 10 Bands” .. I know what 40 real tracks means, but what does “in 10 bands” mean?
thanks
superkristen
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Band-in-a-Box for Windows
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Joined: May 2004
Posts: 225
Apprentice
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Apprentice
Joined: May 2004
Posts: 225 |
An answer to my question below would be appreciated. Thank you very much. Happy Holidays! Quote:
Quote:
The upgrade is also available as a download only option.
I just noticed that. Is there a different price for download-only, than for DVD, as the former doesn't involve any media, nor shipping?
As one is upgrading from last year's UltraPak, it would't really involve downloading 20GB, as one would just download the parts one does not yet have, plus the updated app, etc.
Is that download option also only available by phone, or also online?
Thank you.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,421
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,421 |
Hello, Sorry, I didn't see this sooner, Quote:
In the title of this thread, and the first post, you mention this $99 ultra price as being for 2009.5 to 2010.
Yet, in another thread, I think you wrote that it is also for those who purchased the 2009 Ultrapak, Is that the case?
(Or perhaps, are they considered the same, as my BIAB says 2009.5, due to web updates, although I didn't buy a summer pack?)
This option is intended for someone who had everything released to date, since it doesn't include the 101 RealTracks released in the summer.
Quote:
I just noticed that. Is there a different price for download-only, than for DVD, as the former doesn't involve any media, nor shipping?
As one is upgrading from last year's UltraPak, it would't really involve downloading 20GB, as one would just download the parts one does not yet have, plus the updated app, etc.
Is that download option also only available by phone, or also online?
The download-only version is the same price as the DVD version, but of course you don't pay shipping and handling. If you are ordering download-only - over the phone - we'll send you the download links. It would involve downloading over 20GB of files (those are only the new files since the summer).
Quote:
I purchased 2009 Ultra Pak on a hard drive, and then later upgraded to BB 2009.5.
What are my options for purchasing here in order to get new "realstuff tracks" which i don't already have (besides the actual program of course which i know I would get with any upgrade).
From what I have read the two best options are either the dvd or the hard drive option mentioned. Is this correct?
Also I am a little confused in the descriptions of the tracks, for instance, where it says “40 RealTracks in 10 Bands” .. I know what 40 real tracks means, but what does “in 10 bands” mean?
If you do already have everything released to date, then you could purchase this DVD option ($99), or you could purchase the UltraPlusPAK upgrade on hard drive ($139). The MegaPAK and Pro versions contain a sampling or RealTracks from different sets. We've put together enough RealTracks for those, so that you'll be able to have full band arrangements in different genres. For example the Smooth Jazz "band" has Smooth Jazz Bass and Electric Piano RealTracks, and Smooth Jazz drums. Still it only has a small percentage of the RealTracks included in the UltraPlus.
Andrew
PG Music Inc.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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XPro and Xtra Styles PAKs Special Extended Until August 31st!
XPro & Xtra Styles PAKs Special Extended Until August 31st!
The XPro Styles PAKs and Xtra Styles PAKs special offers are now available until August 31st at 11:59pm PDT!
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- Look Ma! More MIDI 13: Country & Americana
- Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes
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- 128 GM MIDI Patch Audio Demos.
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- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyles,
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- Look Ma! More MIDI 14: SynthMaster,
- Instrumental Studies Set 23: More '80s Hard Rock Soloing,
- MIDI SuperTracks Set 45: More SynthMaster
- Artist Performance Set 18: Songs with Vocals 8
- RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe
Learn more about the Bonus PAKs for Band-in-a-Box® 2025 for Mac®!
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Mac!
Xtra Styles PAK 20 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 20.
Video: Xtra Styles PAK 20 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Mac!
We've just released XPro Styles PAK 9 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Windows!
Xtra Styles PAK 20 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 20.
Video: Xtra Styles PAK 20 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
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