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My friend who's in FL and unfortunately I'm in NC just bought a new lappy. HP with Win7/64bit. He also just got the new 2010. He's a seasoned BIAB user. The install went OK but he keeps getting access violations when he hits play.
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Band-in-a-Box for Windows
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I've heard about two instances where people needed to reboot the machine after install to not get error message.
If that doesn't do the trick, tell him to try installing the Forte demo and then reboot the puter, see if it doesn't work now that it has one DXi in there somewhere.
Just a W.A.S.G. based on one other situation overheard.
--Mac
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Band-in-a-Box for Windows
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I had him do a return to FS then reboot the other day. The problem persists. Your saying install the Forte but leave the boxes unchecked? He has a Ketron so doesn't want to use any DXi but maybe the prog needs one? I also just send him info on disabling the UAC. I'm at a little loss here cause I don't have Vista or Win7.
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Band-in-a-Box for Windows
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He's getting repeated access violations when going to the song picker and double clicking on a song. It opens and then the error.
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Band-in-a-Box for Windows
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Are you sure he didn't install the Dxi by mistake. That cause me no end of grief. I though leaving it would be no biggie, but I had to un-install it. That stopped most of the problems.
I also had to install everything on the system, the way Vista 64 was writing to the external hard drive and the way XP did it on my laptop caused me no end of grief too.
I still get an access violation every time I shut down biab in Vista 64 without the external drive there, I've no idea why, but I just click close the program.
John Conley
Musica est vita
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Band-in-a-Box for Windows
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You know I bet he did. I bet he just told the installer to install everything including the DXi.
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Band-in-a-Box for Windows
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PG Music Staff
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Does the problem happen when opening a song other ways (than the song picker)? He should make sure he's running in admin mode as well. He can try updating to 291 http://www.pgmusic.com/support_windowsupdates.htm#291
Have Fun!
Peter Gannon
PG Music Inc.
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Thanks Peter I'll pass it on.
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Band-in-a-Box for Windows
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Quote:
He should make sure he's running in admin mode as well.
BiaB 2010 has to be run under an Admin account!?
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Quote:
Quote:
He should make sure he's running in admin mode as well.
BiaB 2010 has to be run under an Admin account!?
On VISTA it's a must. VISTA is really a very touchy OS!
Cheers,
Mike
Cheers, Mike My Music * Asus ROG Strix G15CF 32 GB DDR4 4TB HDD + 1 TB SSD NVIDIA GeForce RTX 3060 8GB Win 11 AKAI EIE PRO Sound Interface. BIAB/RB 2024 UltraPak Build - Latest
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Another thought, I believe he can run the program under XP compatibility mode, if all fails.
Then again, I don't have BIAB running under VISTA.
Cheers, Mike My Music * Asus ROG Strix G15CF 32 GB DDR4 4TB HDD + 1 TB SSD NVIDIA GeForce RTX 3060 8GB Win 11 AKAI EIE PRO Sound Interface. BIAB/RB 2024 UltraPak Build - Latest
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He's still having issues.
How do you run it under an admin account?If he's the only user I would assume it is an admin account or does he have to right click on the bbw.exe and choose run as admin.
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Runninr the program as admin seems to have done the trick.....I hope 
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Nope no luck. I even had him enable the hidden Administrator account so that on login he can log in as administrator.Any ideas folks.
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Band-in-a-Box for Windows
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Well, if his account is the only account on the computer, it should be an Administrator account, so he would be running in Admin. To check that, go to Control Panel, Users, and Accounts and see if his an Administrator account.
I've been running BIAB on my HP laptop with Win 7 64 Bit RC, not the gold version, and I have 2009.5 on there. I don't have 2010 yet, but I've had no issues.
I AM having crashes on Vista 64 with 2010 when I close the program.
Have him uninstall the program, make sure his account is an Administrator account, and then reinstall the program.
Gary
I'm blessed watching God do what He does best. I've had a few rough years, and I'm still not back to where I want to be, but I'm on the way and things are looking far better now than what they were!
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To make sure of the Admin I had him un hide the actual "Administrator" account. Now when he boots up he has "Dave" & "Administrator" . Even using the "administrator" account is causing the access violations when opening songs. I had him also reinstall.
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Band-in-a-Box for Windows
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Here, under win7 64bit, RB crashed and Win7 asked if I wanted to try to fix it by running in compatability mode
I tried that and it worked great. Has he tried running in compat mode?
I do not work here, but the benefits are still awesome
Make your sound your own!
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He's hired someone to come to his house and get it going. He will show them your suggestion. To hard for me to diagnose an OS I've never worked with from 800 miles away.
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John if that does not work you can both download a program called crossloop, which will allow you to log on to his screen and take control of his mouse and do some adjustments to the system.
HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB/RB 2026, Reaper 7, Harrison Mixbus 11 , Presonus Audiobox USB96
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Well the plot sort of thickens. The computer is being sent to me so folks be prepared. I'll be picking brains big time.
A little clue though. He also had a desktop machine built for him that has XP on it an he's having the same issues. I suspect either corrupt files on the PG hard drive or corrupt song files. These items will be easy to test. I'll see if my songs play in his computer and if his songs play in mine.
Sorry that my problems when I have them turn out to be complex and long winded.
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