Quote:

...checked the Window control panel volume settings, hit the return to factory settings option - I even reinstalled BB 2008.5 and VST/DXI from the disks! Still no sound.
...... I'm especially puzzled that the sound would persist after a new install.




Hi Dave,

A new install does not newly install everything. The "intrface.bbw" file and one other file that is associated with your soundcard settings is not overwritten on a new install. This is a feature intended to keep your personal settings intact when upgrading the program.

But should one of those two key files become corrupted, well then you would have to deal with that.

The fastest and best way to deal with that problem is the Options -> Return to Factory Settings command, but in the case of no sound, you should try hitting the SECOND button there, that resets the soundcard and MIDI output drivers also.

It is also a very good idea to reboot the computer, too.

Give that a try.


--Mac

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