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RealBand
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Joined: Dec 2017
Posts: 266
Apprentice
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Apprentice
Joined: Dec 2017
Posts: 266 |
DonM in his latest thread update seems to have "fixed" it by doing a Windows Restore.
When I tried that I had no Restore points available, probably an oversight from me, so had to do a Windows recovery.
For future reference, it would be worth knowing what the cause is.
Vintage
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RealBand
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Joined: May 2002
Posts: 7,367
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,367 |
I think there was a Windows 10 update at some point that messed up audio on some computers for some programs. I also think this was fixed in a subsequent update. My point being - can you check if there are any further Windows updates available for your system?
Also, if you open the Device manager and look under Sound Video and Game controllers, what do you see listed there.
Andrew
PG Music Inc.
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RealBand
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Joined: Feb 2006
Posts: 82
Enthusiast
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OP
Enthusiast
Joined: Feb 2006
Posts: 82 |
UPDATE . . . .
Well, it's a day and a half or two later, and haven't heard from anyone about the resolve. So . . .
For whatever reason, I just opened RB, opened a random file/song. Hit PLAY.
Both sides are now playing! Lefty and right. Tried some panning while tracks played.
No problem.
I cannot mark this thread as resolved because, IMHO, the problem has not been resolved.
No one can figure out what happened, nor I'm sure will they figure out how it fixed itself.
Overview of what happened.
Right speaker stopped playing even though volume monitors show output to left and right. There
was actually output. I rendered a file and played it in other software and there was music playing left and right. Just no sound was coming out of the right.
Verified that 1). Speakers were OK. 2). Tried some files in RB, then BIAB, then PT, all worked fine except RB no right. Tried the same files in other software. (Windows stuff, OK. Mixcraft, OK. WaveLAb, OK.
After the typical troubleshooting stuff (rebooting, etc.) AND doing a complete BIAB re-install, Then DLing BIAB FRESH off line, and again, re-installing everything, there was no change.
Today, 2 days later, it's working!?!?!?!?!
IDHAC!
Learn to play guitar and/or blues harp at amazing speed! "I Just Wanna Play The Darned Thing!" http://www.thewaynereedconnection.comFree text & audio newsletter! (Training & learning tips)
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RealBand
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Joined: May 2000
Posts: 22,126
Veteran
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Veteran
Joined: May 2000
Posts: 22,126 |
Most of us are pretty sure it was a Windows update that both caused and cured it.
See the first part of Andrew's post.
Apparently it only affected 'some' systems, but a later Windows update seems to have fixed it.
I'd still mark it as resolved.
It's fixed, and I'm pretty sure we know the cause and solution.
The other users with the same issue fixed it by either Restoring or Re-Installing Windows.
You waited long enough for another Windows update to fix it.
All signs point to Windows update ..
I do not work here, but the benefits are still awesome
Make your sound your own!
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RealBand
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Joined: Dec 2017
Posts: 266
Apprentice
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Apprentice
Joined: Dec 2017
Posts: 266 |
Harpmeister
Glad to hear you're up and running again, your symptoms were the same as mine.
Since the consensus is that this was caused by a Windows update can we assume that PGM will prevent future occurrences with a build update?
Vintage
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RealBand
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Joined: Dec 2003
Posts: 22,818
Veteran
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Veteran
Joined: Dec 2003
Posts: 22,818 |
Harpmeister
Glad to hear you're up and running again, your symptoms were the same as mine.
Since the consensus is that this was caused by a Windows update can we assume that PGM will prevent future occurrences with a build update?
Vintage I don't think PGM has any control over this. I have had my Roland Octa-Capture messed up with a Windows update and the driver comes from MS!
When you are at the checkout line and they ask if you found everything say "Why, are you hiding stuff?"
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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RealBand
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Joined: Feb 2006
Posts: 82
Enthusiast
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OP
Enthusiast
Joined: Feb 2006
Posts: 82 |
Guess what? Worked for a few days, then a couple days ago it does the same thing. No right speaker again.
Learn to play guitar and/or blues harp at amazing speed! "I Just Wanna Play The Darned Thing!" http://www.thewaynereedconnection.comFree text & audio newsletter! (Training & learning tips)
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RealBand
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Joined: May 2000
Posts: 22,126
Veteran
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Veteran
Joined: May 2000
Posts: 22,126 |
Did another Windows update occur?
Most likely on Tuesday
I do not work here, but the benefits are still awesome
Make your sound your own!
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RealBand
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Joined: Feb 2006
Posts: 82
Enthusiast
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OP
Enthusiast
Joined: Feb 2006
Posts: 82 |
I don't know if there was an update. But that means there were 3 updates within about a week, because one made it not work, the next one it worked again. Then the 3rd made it not work again.
There have been 100s of updates over thee years. Why all of a sudden do they prevent only ONE speaker from playing, and ONLY in RB, not BIAB or PT. Or any other software I use?
I could understand it, kinda, if an update killed a stereo function, and you only got mono. That could make sense. Both speakers would still work.
But what can you possibly do in ANY computer program to disable one speaker?
Learn to play guitar and/or blues harp at amazing speed! "I Just Wanna Play The Darned Thing!" http://www.thewaynereedconnection.comFree text & audio newsletter! (Training & learning tips)
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RealBand
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Joined: May 2000
Posts: 22,126
Veteran
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Veteran
Joined: May 2000
Posts: 22,126 |
I have no idea, I'm just reporting what others have observed that had the same symptoms.
It could be an update to the internal soundcard, and soundcard chip dependent.
It sure is a weird one.
I do not work here, but the benefits are still awesome
Make your sound your own!
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Ask sales and support questions about Band-in-a-Box using natural language.
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