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Joined: Sep 2003
Posts: 99
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OP
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Joined: Sep 2003
Posts: 99 |
whenever i click on the icon to open the program, it doesn’t- it just sits there
also can’t open creative recorder.
Things done so far: 1. Attempted to re-install software but couldn’t (see note below)
2. Downloaded: AUD_EAX4DRV.exe drivers
3. Upgraded to Playcenter 3.02.52
4. Attempted to open from start menu and from icon in program files > creative
(thinking maybe the desktop shortcut file was corrupted)
5. Checked device mgr for hardware conflicts
6. OS win xp pro
NOTE: could not un-install software using add/remove programs on control panel. whenever I attempted, I would get error msg: “an installation support file could not be installed. the system cannot find the file specified”
Any help would be appreciated. Anyone know of a 3rd party software that would uninstall it?
Thanks in adv
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Joined: Jan 2002
Posts: 10,199
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Joined: Jan 2002
Posts: 10,199 |
No disrespect intended. Reformat the computer, find the ORIGINAL driver disk, and use that to install from. I don't trust Creative as far as I can throw their rented headquarters building.
The problem is that they have really screwed themselves on their drivers, even their updates. "Maybe if we screw the drivers for the updates, the customer will get upset and buy a new X-Fi card instead....which still won't work!"
If you can afford to, get an M-Audio 2496, and a free copy of Audacity, which will work nicely as a recorder. It won't be as fancy as the old, stable stuff from Creative, but it'll get the job done.
Gary
I'm blessed watching God do what He does best. I've had a few rough years, and I'm still not back to where I want to be, but I'm on the way and things are looking far better now than what they were!
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Joined: Sep 2007
Posts: 3,926
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Joined: Sep 2007
Posts: 3,926 |
Quote:
NOTE: could not un-install software using add/remove programs on control panel. whenever I attempted, I would get error msg: “an installation support file could not be installed. the system cannot find the file specified”
Any help would be appreciated. Anyone know of a 3rd party software that would uninstall it?
Thanks in adv
Here's a free app that helped me recently in a related situation: Glary Utilities. Download and install. DO NOT use 1-Click Maintenance. On the first page of the "Modules" tab, Cleanup & Repair, run their Uninstall Manager. It may just call up Creative's (or any other programs's) built-in uninstall applet and give you the same results you've already met, but it's worth a shot.
Next, run Registry Cleaner. Scan the registry, but DO NOT simply hit the "Repair your registry" button. Instead, manually go through the list and delete items that you KNOW are unneeded. If not sure, leave them alone. You may find hundreds of entries, so this could take a while. (The first time I did this I found nearly 800 items and only left one of which I was uncertain, but eventually deleted.)
Next, run Shortcuts Cleaner. I'd look at each item as above, but this program is unusually 'intelligent' that way. I eventually deleted everything it told me was not needed.
Reboot, and go through the cycle again. Use other modules of the Utilities, too. I've had GU since 06/08, and run it about half a dozen times. Now I only get a handful of stuff unless I install or uninstall something.
Richard
P.S.: If you want to know why some of us are quite cynical about Creative's recent behavior, see the Creative forums. They have removed the link from their site, which should tell you something, so bookmark it if you find it interesting. The issues began with some discoveries about behavior under Vista (they deliberately crippled their older soundcards--Google "Daniel K" for details), but I am suspicious of their having fiddled with capabilities under XP, too. Find your original install disk, or get a copy from someone who has the identical card as yours.
Last edited by Ryszard; 07/06/08 11:56 PM.
"My primary musical instrument is the personal computer."
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Other PG Music Programs
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Joined: Sep 2003
Posts: 99
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OP
Enthusiast
Joined: Sep 2003
Posts: 99 |
just picked up Ryszard's reply to me on another thread posted several wks ago. that's why i'm 6 month's gettting back to the thread on the Creative soundcard.
i have since reformatted the HD and reinstalled the Creative software and resolved the issue. thanks for the help guys. Regarding the Creative problems with drivers and their support (it sucks), all i can say to your comments regarding same is AMEN ! !
GARY - tks 4 the tip on the M Audio 2496. i'll run a search and check it out as i've been thinking about replacing this 10 yr old Creative card. I know about Audacity and have been using it for some time
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