Originally Posted By: Andrew - PG Music
- Are you running Band-in-a-Box from the USB hard drive, or from your internal hard drive?

- If from your internal hard drive, check the custom folder location setting in the RealTracks and RealDrums Preferences dialogs.

- Are the 13 missing drums ones like "BossaAndBrushes [Multi]"? These are Multi drums from Xtra Styles PAKs (which you have but perhaps installed to a different location?)


I'm now running this directly from the drive I received a few days ago and there are no tracks from the 49 PAK I paid for listed on this drive.

I just tried your 'Live Chat' and was told that the uncompressed (audiophile) 49Pak should have been added automatically by your shipping dept.

As examples, I tried a search of the "_SENSUAL.STY" in the 'Styles folder and the "BossaAndBrushes [Multi]" you mentioned in the 'Drums' folder and neither of these are listed on the drive I received.