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Help! Tech S.O.S (Off topic)
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OP
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No matter how much we think we know, it's so easy to overlook the obvious. My computer suddenly would not wake up yesterday morning. I usually leave it running for several days then let it reboot. This time no matter what I did it would not wake up so I had to do a hard shut down. Rebooted it and it took forever, then I see a blue screen MS update error. Oh, oh I thought. Did this thing shut down or lock up in the middle of an update? I get past that and then it booted to the bios screen for no apparent reason. Nothing wrong there as far as I could tell.
I exited the bios and it finally booted to the desktop but I could tell something was very wrong. I did another reboot. It took like 6 minutes and then I try to go online and it's like everything had slowed down 90%. I close the brower and opened a couple programs, same thing. Lots of hanging before anything happens including typing. My system was very sick.
Thinking I had a corrupted update I did a restore back to August 19. That only took 3 1/2 hours and when it rebooted I could tell it was still not right. Same long bootup, same hiccups going online and other things, same restarts hoping for the best but nada.
Suddenly I realized when I was standing next to it I couldn't hear the fan. I bent over and put my ear close and definitely no fan. I immediately opened CPUID and sure enough the CPU is running at 85c! I looked up my processor and the range is supposed to be 56-65c with an absolute max temp of 71. I shut it down for an hour and booted it up again but with my big floor fan blowing directly on it from two feet away. That was 5 hours ago and it runs perfectly. CUPID says it's about 59c. I say about because it measures each core, plus other stuff separately.
All that grief, and what happened is the fan stopped working and it overheated.
AARGGHH!
At least I don't need a new computer. Yet. I think it knows I'm replacing it when Win 11 comes out.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Help! Tech S.O.S (Off topic)
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LOL, I am laughing with you not at you Bob. I think your poor Intel 4770 should file an age discrimination lawsuit.
I had a similar overheating problem which I think was the eventual cause of the motherboard failure. I just finished rebuilding that Intel 4770 machine. New motherboard and new Intel i5 processor. I am very happy with the results.
Billy
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Help! Tech S.O.S (Off topic)
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Good work diagnosing. The next step will be to see if the replacement fan runs, so you can determine if it’s the fan controller on the motherboard, the power supply, or just a plain burned out or frozen fan.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Help! Tech S.O.S (Off topic)
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I had a fan go on an old laptop. It wouldn't start, instead it gave me a DOS-Like "FAN ERROR" message. Fortunately, UTube taught me how to replace it.
I hope your replacement goes as easily as mine did. The hardest part was disassembling it enough to get to the fan.
Notes
Bob "Notes" Norton  Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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I had a fan go on an old laptop. It wouldn't start, instead it gave me a DOS-Like "FAN ERROR" message. Fortunately, UTube taught me how to replace it.
I hope your replacement goes as easily as mine did. The hardest part was disassembling it enough to get to the fan.
Notes At least the computer told you what was happening, and you didn't have to chase the problem down like Bob did! Thankfully for him his computer was designed to throttle the CPU when overheating to prevent damage, which was causing the slowdown and weirdness - though I'd personally give it a stress test once the fan is replaced, just to make sure there was no damage!
I work here
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Bob, there is a free program called Core Temp that you can download and put on the desktop. You can program it to display alarms/temps and even turn your computer off.
Billy
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That sounds better than CUPID, thanks. That would have saved me some time for sure. I'm away from home again but before I left this morning it booted up normal. I opened both Firefox and Edge to multiple pages, played some Biab songs and streamed some vids and it runs perfectly as long as my big fan is blowing on it, haha. When I get back I'll take it apart and see if I can replace the fan. It will be tight because it's a ZOTAC Zbox mini PC that I love because it uses mostly standard components without using mobile stuff. It's about the size of my 4TB full size external drives.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Help! Tech S.O.S (Off topic)
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Bob, I use open hardware monitor: https://openhardwaremonitor.org/It reads the cpu temps, fan speeds, and a ton of other information. Plus its free.
Life is short so make sure you spend as much time as possible on the Internet arguing with strangers.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Help! Tech S.O.S (Off topic)
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I had a fan go on an old laptop. It wouldn't start, instead it gave me a DOS-Like "FAN ERROR" message. Fortunately, UTube taught me how to replace it.
I hope your replacement goes as easily as mine did. The hardest part was disassembling it enough to get to the fan.
Notes At least the computer told you what was happening, and you didn't have to chase the problem down like Bob did! Thankfully for him his computer was designed to throttle the CPU when overheating to prevent damage, which was causing the slowdown and weirdness - though I'd personally give it a stress test once the fan is replaced, just to make sure there was no damage! I agree. Another reason I use ThinkPads I can troubleshoot PA systems, and even Cable TV Systems (I had a job doing that when I was testing out what it is to be 'normal') but inside the computer itself I'm afraid I'm pretty worthless at diagnosing all but the simplest problems. I do know a good repair shop, though I hardly ever need to use them. Notes
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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I visited the website and discovered Zotac makes some nice looking, purpose built computers. The +++ Zotac Download Center +++ has manuals available by model number. There maybe an exploded diagram or parts list to help with the fan. The +++ Mainboard +++ picture on the website show the fan is held in place with spring clips. It's difficult to say from the picture but the fan looks to be a standard size.
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Help! Tech S.O.S (Off topic)
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Interestingly, the fan on a refrigerator will also cause it to stop working. The evaporator fan.
Computers. Yep.... I worked for a company doing some 3rd party servicing on their equipment and systems. I got called to a hospital and was told the system was crashing and wasn't running right. I get there and the head of security starts telling me he wants a brand new server installed TODAY! I explain that I'm a 3rd party factory trained tech but I don't carry $25k servers in my truck. So he storms off and I start working on the system. I open it up and go into the CPU. First clue was the air intake filter was clogged by dust. Inside the CPU I found more dust than should be in the entire hospital. I used canned air to blow it out and the cloud of dust and dust bunnies was unreal. I reassembled it and called him to come back to the nurse station. He gets there and says... "Well?" I pointed to the dust bunnies on the desk, explained where they came from, and told him he really needed to set up a PM schedule to clean the dust filter on a monthly basis. He yells about wanting a new server and I pointed out that I doubted that they were going to replace a 9 month old server that had dust blocking the cooling air intake. Veins were throbbing on his temple and he stomps off.... I tried to call him back to sign the paperwork but he never returned. I left. The system worked well from that point and didn't crash as far as I know. He was not happy and told the company to never send me back. OK.... I'm actually good with that.
BTW.... I started this computer a few minutes ago.... the screen was blank. Nothing.... I know the HDMI died so I have been running on the VGA. I'm thinking the worst as well.... Oh great, the video outs are toasted.... I start checking the wires and the VGA cable had fallen out of the connector on the monitor. (wipes the sweat).... up and running. Maybe there's a lesson there? I should be looking for a replacement computer and switch everything before the inevitable happens?
Last edited by Guitarhacker; 09/14/21 08:40 AM.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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Help! Tech S.O.S (Off topic)
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Yes, in my early years in repairing electronic equipment, a very experienced colleague used to always say: "start with a visual inspection". Your two examples above demonstrate how that is generally the best starting point.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Help! Tech S.O.S (Off topic)
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Also, consider it may be a short between the chair and the keyboard.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Journeyman
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Also, consider it may be a short between the chair and the keyboard. Yeah my problems are always a loose nut on the keyboard.
My wife asked if I had seen the dog bowl. I told her I didn't even know he could.
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Also, consider it may be a short between the chair and the keyboard. PICNIC? (problem in chair, not in computer  )
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Yep. But to be fair, even these problems are not helped by poor software design or weak documentation.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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O.M.
One of the things I say all the time in my business.... Operator Malfunction.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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PG Music Staff
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I definitely sympathize with this. Sometimes all it takes to get your computer up and running is a replacement fan, although with some laptop models that come with the plastic clips it can be a bit of a pain the butt to do the replacement. Glad the resolution ended up being fairly easy to remedy.
Cheers,
Ember
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Guitar picks are, hands down, the best tool for the job when it comes to things held together with plastic clips. They're cheap as chips too!
I work here
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Guitar picks are, hands down, the best tool for the job when it comes to things held together with plastic clips. Another reason us keyboard players didn't get the chicks...
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Introducing XPro Styles PAK 11 – Now Available for Windows Band-in-a-Box 2026 and Higher!
XPro Styles PAK 11 for Windows & Mac Band-in-a-Box® version 2026 (and higher) is here with 100 brand new RealStyles, plus 31 RealTracks/RealDrums!
Guess who’s back again? That’s right! It’s our XPro Styles PAK’s triumphant return with the 11th edition in this series! 100 new styles are coming your way spread across the rock & pop, jazz, and country genres. And this edition's wildcard genre explores the immense and far-reaching catalogue of electronic music! The included 31 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Special offers available until August 31st, 2026!
All the XPro Styles PAKs 1-11 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 11 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2026 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 22 – Now Available for Windows Band-in-a-Box 2026 and Higher!
Xtra Styles PAK 22 for Windows & Mac Band-in-a-Box version 2026 (and higher) is here with 200 brand new RealStyles!
It’s time to celebrate! Xtra Styles PAK 22 for Band-in-a-Box® is here, and we've got 200 brand-new styles coming your way!
No Xtra Styles PAK is complete without the classic rock & pop, jazz, and country volumes you know and love, and we’ve got plenty to share, with 150 styles spread across too many genres to list! Of course, it also wouldn’t be complete with our special wildcard volume to add a little spice and pizzazz to the mix. This year, because we loved it so much the first time, we’ve decided to make the second iteration of our SynthMaster volume, full of new sounds, interesting genres, and 50 engaging styles, all making use of the diverse SynthMaster plugin! Here you can find genres such as airy yacht rock, sultry electrotango, and even some synth soca funk. Don’t wait, pickup up Xtra Styles PAK 22 today!
In this PAK you can find: dulcet folk ballads, funky gospel country, Brazilian jazz fusion, upbeat 1980s pop, classic Americana, a plethora of breezy bossa novas, indie singer-songwriter, scintillating synthwave, exuberant electronica, and many, many more!
Special offers available until August 31st, 2026!
All the Xtra Styles PAKs 1-22 are on special for only $29 each (reg $49), or get all 22 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 22.
Video: Xtra Styles PAK 22 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 22 requires the 2026 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 11 – Now Available for Mac Band-in-a-Box 2026 and Higher!
XPro Styles PAK 11 for Mac & Windows Band-in-a-Box® version 2026 (and higher) is here with 100 brand new RealStyles, plus 31 RealTracks/RealDrums!
Guess who’s back again? That’s right! It’s our XPro Styles PAK’s triumphant return with the 11th edition in this series! 100 new styles are coming your way spread across the rock & pop, jazz, and country genres. And this edition's wildcard genre explores the immense and far-reaching catalogue of electronic music! The included 31 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Special offers available until August 31st, 2026!
All the XPro Styles PAKs 1-11 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 11 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2026 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 22 – Now Available for Mac Band-in-a-Box 2026 and Higher!
Xtra Styles PAK 22 for Mac & Windows Band-in-a-Box version 2026 (and higher) is here with 200 brand new RealStyles!
It’s time to celebrate! Xtra Styles PAK 22 for Band-in-a-Box® is here, and we've got 200 brand-new styles coming your way!
No Xtra Styles PAK is complete without the classic rock & pop, jazz, and country volumes you know and love, and we’ve got plenty to share, with 150 styles spread across too many genres to list! Of course, it also wouldn’t be complete with our special wildcard volume to add a little spice and pizzazz to the mix. This year, because we loved it so much the first time, we’ve decided to make the second iteration of our SynthMaster volume, full of new sounds, interesting genres, and 50 engaging styles, all making use of the diverse SynthMaster plugin! Here you can find genres such as airy yacht rock, sultry electrotango, and even some synth soca funk. Don’t wait, pickup up Xtra Styles PAK 22 today!
In this PAK you can find: dulcet folk ballads, funky gospel country, Brazilian jazz fusion, upbeat 1980s pop, classic Americana, a plethora of breezy bossa novas, indie singer-songwriter, scintillating synthwave, exuberant electronica, and many, many more!
Special offers available until August 31st, 2026!
All the Xtra Styles PAKs 1-22 are on special for only $29 each (reg $49), or get all 22 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 22.
Video: Xtra Styles PAK 22 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 22 requires the 2026 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Peter Gannon Talks Band-in-a-Box with zplane
zplane recently interviewed Peter Gannon, the founder and creator of Band-in-a-Box, about the software's early days, what sets it apart from AI, how zplane's audio algorithms are used in Band-in-a-Box, and more!
Special thanks to the team at zplane for their continued support.
Check out the full interview here: https://products.zplane.de/blog/peter-gannon-interview-pg-music
Last Chance! The Band-in-a-Box® 2026 for Mac® Special Ends Today (May 31, 2026) at 11:59pm PDT!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Mac® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PDT today!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Mac®!
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Another exciting new addition is the amazing new AI-Notes feature, which can transcribe polyphonic audio into MIDI. View the results in notation or play them back as MIDI, and choose whether to transcribe an entire track or transcribe specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Mac®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
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If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!
Good news- we've extended our Band-in-a-Box® 2026 for Mac® special offers until May 31, 2026!
Band-in-a-Box® 2026 is packed with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can transcribe an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Mac®.
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Check out the Band-in-a-Box® for Mac packages page to find the best package for you.
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