Just asking other USB Drive buyers, what the average time for the shipping of orders that have the USB Drive is?
I bought 2022 several days ago, but have heard nothing from PG, when I asked online help I was advised the orders have not shipped the physical copies yet, you will get an email with a tracking number once it goes out. Which was sorta what I already knew. When I asked for an approximation of shipping times, I was advised it cannot be given.
So that is why I am asking here so I might get some idea of how long the whole process will take.
If you can trust my memory, I recall that in past years the blank Audiophile drives had never actually been on hand at PG Music at the time they were first offered for sale, so there was a lag time, first for the drives to get there, and then to have the data saved to them. It’s typically been one or two weeks after I ordered my yearly update before they were actually shipped. Once shipped, they usually got here in about 2 days.
My experience has been different than that. I have always received my hard drives within two days of placing the order.
How can you sell a product without having the product in stock?
Regards,
Bob
Same here but this year everything is different. Our postal service is slowing down. Help wanted signs are up for them, as well as every other place. The supply chain is slower than molasses in January if it is moving at all! Remember PGMusic has the data but they must purchase the HDs and USB flash drives.
I'll just keep using BiaB 2021 until my USB flash drive arrives.
I arrived early to a restaurant. The manager asks, "do you mind waiting a bit?" I said no. "Good", he said. "Take these drinks to table 3"
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
How can you sell a product without having the product in stock?
Happens all of the time. Its called a back order. Here is an old thread from a past year where the history of the HDs not being ready until after the product was already offered for sale.
BTW, I just noticed on USPS Informed Delivery that they have a DHL delivery in the pipeline for me. Since, DHL doesn't have an actual presence in the U.S. any longer, this has to be an international shipment, so I assume that it is my 2022 Audiophile.
My experience has been different than that. I have always received my hard drives within two days of placing the order.
How can you sell a product without having the product in stock?
Regards,
Bob
Same here but this year everything is different. Our postal service is slowing down. Help wanted signs are up for them, as well as every other place. The supply chain is slower than molasses in January if it is moving at all! Remember PGMusic has the data but they must purchase the HDs and USB flash drives.
I'll just keep using BiaB 2021 until my USB flash drive arrives.
"Same here but this year everything is different. Our postal service is slowing down. Help wanted signs are up for them, as well as every other place."
The Postal Service has nothing to do with it. They haven't even shipped yet to the Postal Service!
"The supply chain is slower than molasses in January if it is moving at all!"
It's December 8th.
"Remember PGMusic has the data but they must purchase the HDs and USB flash drives. "
PG Music should have the hard drives in stock. If you sold 1000 HD's last year, you should have at least that many in stock. It's called Inventory Control.
There's also a chance that they want to get the very latest release installed before shipping and maybe a patch is imminent. That's only a hunch. I have no real knowledge.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
How can you sell a product without having the product in stock?
Happens all of the time. Its called a back order. Here is an old thread from a past year where the history of the HDs not being ready until after the product was already offered for sale.
BTW, I just noticed on USPD Informed Delivery that they have a DHL delivery in the pipeline for me. Since, DHL doesn't have an actual presence in the U.S. any longer, this has to be an international shipment, so I assume that it is my 2022 Audiophile.
I know what a back order is. I did Inventory Control for years.
"HDs not being ready until after the product was already offered for sale."
That is called a deceptive business practice. Tell me, up front, that you have a product on back order, and I can decide if that is acceptable. To sell a product you don't physically have, to a repeat customer, is insulting.
Just be pleased they aren't being shipped FROM the USA. DeJoy's Trumped Postal Service, (as successful as any other Trump business), declared it can't deliver parcels to 20 countries due to a "lack of transport" - whatever that means. I can't even get a CD sent from New Mexico...the artist was told no at the P.O. Australia is on that list.
Being "Downunder" if I order something from Europe or the North American continent I expect to wait a while as the sorting system is slow and, haven't you noticed, it's the clogged Xmas postal period that PG chooses to pre sell during.
Being that these are "get em cheap before the official sale" I'd expect a little lag and, let's be fair, most businesses sell more than they hold in stock.
Cheers rayc "What's so funny about peace, love & understanding?" - N.Lowe
I know what a back order is. I did Inventory Control for years.
"HDs not being ready until after the product was already offered for sale."
That is called a deceptive business practice. Tell me, up front, that you have a product on back order, and I can decide if that is acceptable. To sell a product you don't physically have, to a repeat customer, is insulting.
I have one thing to say in defense of what PG Music is doing, and that is there is no way that they could efficiently have everything ready to go because they don’t have any idea about what an individual customer will order until they actually order. I can perceive at least part of what the problem is because I once screwed myself out of the bonus UNRELEASED Real tracks IN 24 BIT by accidentally omitting the 49 PAK from my initial order and splitting the order over two different days. As an Audiophile customer, I get my entire order on the HD. This year that includes the 49 PAK, the latest Xtra styles pak, and the latest XPRO pak. PG Music takes the time to make to make sure that the 60 unreleased bonus tracks in the 49 PAK are 24 bit on the audiophile drives. But they don’t know in advance that I’ll order the 49 PAK. With MY error 2 years ago, I got 12 bit bonus tracks and could only resolve the issue by shipping my audiophile HD back at my expense. I ultimately decided to put up with 60 12 bit tracks for a year. IMHO, if there were a way to have everything ready to go on ordering day, it would create more expense than it is worth.
I said that I had one thing to say in PG Music’s defense, but perhaps I have a second thing to say which is something that I say quite often. Over the years, what PG Music has given me in overall value, far exceeds what they have extracted from my bank account. I often think about what other software companies charge me every year for their yearly updates or subscriptions and realize just how genuinely dedicated PG Music is to helping musicians. They could charge so much more for their software, and they don’t so that it remains affordable to a greater client base. If they do things a certain way that is different from the average company, its usually to keep their costs from being driven up and passed on to their customers. PG Music has been such a customer oriented company during the time that I have been doing business with them, they would have to come to Mobile and burn my house down before I’d complain about their business practices.
2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!
With your version 2026 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
RealDrums Stems Set 9: Cool Brushes
SynthMaster Sounds Set 1 (with audio demos)
iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
MIDI SuperTracks Set 47: More SynthMaster
Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!
It's the perfect time to expand your Band-in-a-Box® style library with XPro and Xtra Styles PAKs. These additional styles for Band-in-a-Box® offer a wide range of genres designed to fit seamlessly into your projects. Each style is professionally arranged and mixed, helping enhance your songs while saving you time.
What are XPro Styles and Xtra Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!
The XPro & Xtra Styles PAKs are not included in any Band-in-a-Box® package.
The XPro Styles PAKs 1-10 are available for only $29 ea (reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Mac or for Windows.
The Xtra Styles PAKs 1-21 are available for only $29 ea (reg. $49 ea), or get them all in the Xtra Styles PAK Bundle for only $199 (reg. $349)! Listen to demos and order now! For Mac or for Windows.
Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean