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Strange shipping stuff this year!

- Purchased on Dec. 2 around 3am.
- About 6 hours later I got an email saying the order had shipped.
- Tried several times clicking the link to track but it always said Fedex had not received the order.
- On Dec. 9 (a full week after ordering) I got another identical email saying the order had shipped.
- This time the tracking link works and says I'll get my order on Dec. 13

I guess I'll just wait and see!

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joden Offline OP
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Not sure why you wouldn't use cloning images instead of manually loading? (or are you already?)

I know cloning a hard drive with an OS and apps (about 45gig) takes (on my system) about 9 minutes. And these are USB 3 drives so transfer rates should be at the high end.

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Mine arrived early this afternoon after this morning's shipping status reported it would be here on the 13th. Very cool...


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Got an email saying it would arrive Monday the 13th.


Dell 610 dual Monitor, win 7-10, Sonar Plat, ProTools 10 & 11, Reaper 4, BIAB/real Band 2022, Easy Drummer, Superior Drummer, Kontact Essentials, Personnel Orchestra, Korg Legacy Analog & Digital
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I received an Order Conformation email on Dec 1st... as of today, I still have not received a Shipping Conformation email for my hard drive.

on the bright side, all my downloads & installations went smoothly, and so far I'm pretty happy with the upgrade...

Last edited by bloc-head; 12/12/21 07:45 AM. Reason: added text

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Check your Spam email? Since the the hard drives do exist (I got mine yesterday, two days ahead of what the tracking said to expect) I assume the odd results some people are seeing this year are not due to PG Music, but to the shipping companies.


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Originally Posted By: Matt Finley
Check your Spam email? Since the the hard drives do exist (I got mine yesterday, two days ahead of what the tracking said to expect) I assume the odd results some people are seeing this year are not due to PG Music, but to the shipping companies.


Thanks Matt... I couldn't find anything from PGM in my spam folder, but I did find a lot of awful emails from god knows who...

Maybe it will eventually show up one day, if not, I'll call PGM...


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PG Music should be able to give you the tracking number. Give them a shout tomorrow. Good luck.


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Originally Posted By: JohnJohnJohn
Strange shipping stuff this year!

- Purchased on Dec. 2 around 3am.
- About 6 hours later I got an email saying the order had shipped.
- Tried several times clicking the link to track but it always said Fedex had not received the order.
- On Dec. 9 (a full week after ordering) I got another identical email saying the order had shipped.
- This time the tracking link works and says I'll get my order on Dec. 13

I guess I'll just wait and see!

There was an issue with the first run of tracking numbers we were provided, which has since been fixed.


Originally Posted By: joden
Not sure why you wouldn't use cloning images instead of manually loading? (or are you already?)

I know cloning a hard drive with an OS and apps (about 45gig) takes (on my system) about 9 minutes. And these are USB 3 drives so transfer rates should be at the high end.

We are using cloning software. It just takes 4 hours to load all 1600gb of the Audiophile, which is about the same speed or just slightly faster than your 9 minutes for 45 gigs.


Originally Posted By: DC Ron
Mine arrived early this afternoon after this morning's shipping status reported it would be here on the 13th. Very cool...

Nice! Are you enjoying it so far?


Originally Posted By: bloc-head
Maybe it will eventually show up one day, if not, I'll call PGM...

Absolutely, you're welcome to call or email us (sales@pgmusic.com) and we can look into it!


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My drive just arrived, thanks PG!




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Got my drive today. Wife made me put it under the tree. THANK GOOODNESS for the d.l.


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Originally Posted By: JohnJohnJohn
Strange shipping stuff this year!

- Purchased on Dec. 2 around 3am.
- About 6 hours later I got an email saying the order had shipped.
- Tried several times clicking the link to track but it always said Fedex had not received the order.
- On Dec. 9 (a full week after ordering) I got another identical email saying the order had shipped.
- This time the tracking link works and says I'll get my order on Dec. 13

I guess I'll just wait and see!

Well, it is late in the evening on Monday here in the US midwest but no sign of my shipment. Fedex still says "Monday, 12/13/2021 by end of day" but it also says "Delayed". Plus the last update had it on the west coast on December 10, 2021. Maybe I'm being punished for not saying enough nice things here in the forum? smile But I have yet to complain about BIAB 2022 (except for mentioning that all tracks are not yet equal!)

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Hello All,

I ordered mine on Thursday, Dec 2 (late at night) and it showed up as registered on Friday, Dec 3.

I received an email on Friday, Dec. 10 that the drive was on its way, with a tracking number, due to arrive in 2 days. It arrived today, Monday Dec 13 to San Diego about noon, shipped from Northern California:

Shipping Department
Fastspring
350 Sonic Ave
Livermore CA 94551
USA

I am grateful that it has arrived, but I will admit is is stressful every year installing the new audiophile version and finding all the old PAKs to see if they are missing.

I am in the process of installing it now. Let's see how it goes!

Tom Marvan.


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I ordered my upgrade w/hard drive on Dec 1st It arrived on the 13th... My (tracking#) email was lost in another (Promotional) Folder... all is well now...


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Shipping said today, an it was on my doorstep mid morning.


BIAB – 2026, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud.

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Mine arrived this afternoon, Dec. 14.

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Mine was supposed to arrive 12/15 but it was here on 12/13. Note that I am not complaining wink


It takes courage for a man to admit his wife was wrong.

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joden Offline OP
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I am still waiting to get the first notification frown still heard nothing from PG, apart from order invoice haha)

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Originally Posted By: joden
I am still waiting to get the first notification frown still heard nothing from PG, apart from order invoice haha)

If you wish to e-mail sales@pgmusic.com with your order confirmation number, we can look into that for you!


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joden Offline OP
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Originally Posted By: Ember - PG Music
Originally Posted By: joden
I am still waiting to get the first notification frown still heard nothing from PG, apart from order invoice haha)

If you wish to e-mail sales@pgmusic.com with your order confirmation number, we can look into that for you!


thanks, I did make inquiries via live chat, but was told they can not tell me anything, other than I will know when I know.

I guess I can try again, but via email...although last time I sent an email it sorta went unanswered.

EDIT: just sent an email. Oh and I haven't received an invoice either for this order. Although I am not sure PG actually send them??

Last edited by joden; 12/17/21 05:49 AM.
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Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe

This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.

Watch the video.

You can see all the 2026 videos on our forum!

Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®

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  • MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
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  • Instrumental Studies Set 24: Groovin' Blues Soloing
  • Artist Performance Set 19: Songs with Vocals 9
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  • MIDI SuperTracks Set 47: More SynthMaster
  • Instrumental Studies 25 - Soul Jazz Guitar Soloing
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Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!

Video: New User Interface (GUI)

Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!

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You can see all the 2026 videos on our forum!

Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!

We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!

Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.

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XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

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Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!

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Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!

We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!

Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.

Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!

Special offers until December 31st, 2025!

All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!

Learn more and listen to demos of XPro Styles PAKs.

Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!

XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!

Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!

We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!

Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!

In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!

Special offers until December 31st, 2025!

All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!

Learn more and listen to demos of the Xtra Styles PAK 21.

Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

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