You’re welcome, Chantelle.

What could be nice is if PG Music created a little utility SPECS.EXE that would yield a PDF file containing specs: Mac or Windows, version and build, location of program, location of RealTracks and RealDrums, and, if possible, what level BIAB (pro, Ultra, Audiophile etc).

How much easier it would be for you, and us users, to troubleshoot if we could just tell folks to run that SPECS.EXE and post the results. [And then make it easier for people to find the File Manager link].


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.