If the Melody track is green (a RealTrack) then it is possible you had selected a RealTrack that does not have a transcription available.

To know if a RealTrack has notation or not, first go to the RealTracks Picker. Then look under the Chart column. The "N" means it has notation. Also, "Gt" means that the guitar will display a guitar tab, or if it is a bass then the bass track will display a bass tab.

Also, look at the radio buttons at the very top of your screen. The green track names that have an underline are the ones that have notation available.


Best,
Chantelle