|
Log in to post
|
Print Thread |
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2010
Posts: 62
Enthusiast
|
OP
Enthusiast
Joined: Jul 2010
Posts: 62 |
Hi,
For some reason BIAB external 10.5 will not start. I looked around on the forum and did the following:
....safely unplug external drive > close down > wait 20 secs and reboot > then plug the two cables into the computer first then into the External Drive last
......try error checking the drive (Right click, Properties, Tools, Error check)
I'm running xp, it's doing it on my desktop and the laptop so I would say it's the drive. It marches through the folders when I first plug it in and when I click on the .exe either in the root folder or in the bb folder, I get the biab tab in the task bar but the program never starts. I use avast free and it pretty much leaves all my other external drives and programs alone.
It's like the .exe is corrupted or can't find a certain file.
the drive was making a muted click noise the other day but my old biab usb drive would do that also sometimes.
Any ideas?
Thanks,
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 3,161
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 3,161 |
If you can see the folders for the new Drive then it is working. Have you actually installed the new version using the Setup installer? Read the "Read Me" document in Root Directory of your new drive.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2000
Posts: 38,502
Veteran
|
|
Veteran
Joined: May 2000
Posts: 38,502 |
We've seen a few of the drive cases become disconnected or at least not making full connection to the drive inside the case.
The solve for that one so far has been to open up the case, usually by pressing in the little tabs on either side of the end caps and pulling the end caps out, then disconnect the drive itself from the case's electronics and reconnect the drive again, making sure that the connector is well seated. Then reassemble the case ends and try to use the drive again.
So far, that has worked for quite a few people.
--Mac
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 27,506
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,506 |
The fix mentioned by Mac worked for me.
Also, if it was working then stopped, did you just add another USB device? If so, remove it and try again.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2010
Posts: 62
Enthusiast
|
|
OP
Enthusiast
Joined: Jul 2010
Posts: 62 |
Hi,
Lynn, Yes, I have uninstalled and reinstalled, and used the setup install also.
Haven't tried Mac's suggestion, it is looking at all the folders on the drive so I dont' know why a connection would just affect the .exe, but I will try it. I just did a boot scan of the drive and checked all the sectors and it passes.
On Matt, it's doing it on different computers, and I didn't add a usb drive and I've rebooted with no usb devices (except the mouse) a couple of times.
Thanks!
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2010
Posts: 62
Enthusiast
|
|
OP
Enthusiast
Joined: Jul 2010
Posts: 62 |
Hi Mac,
Mine has 2 screws at the end my the USB insert, is that the end you're talking about? The other end has plastic tabs but they don't seem to move.
Thanks
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2010
Posts: 62
Enthusiast
|
|
OP
Enthusiast
Joined: Jul 2010
Posts: 62 |
Hi Mac,
Got the drive out and reseated the connector, still has the problem.
Thanks anyway
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 27,506
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,506 |
Your diagnosing sounds like you are doing all the right things. I did not like the mention of the "muted click noise" and that may well mean the drive is on its way out.
Let me try one more unlikely suggestion. Even though you can activate the drive and see files, I wonder if you are getting enough power. You mentioned two cables. Is this one of those drives with a "Y" USB cable? If so, I only found success using a powered USB hub on the short end of the cable. I could see the files but did not have enough juice to run them until I did that.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2005
Posts: 493
Journeyman
|
|
Journeyman
Joined: Dec 2005
Posts: 493 |
Did you reboot the computer? If not, take a look at the task manager and see if bbw.exe is running there somewhere. If so, either end the task or reboot. If you have access to another usb cable, give that a try as well.
Good luck.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2010
Posts: 62
Enthusiast
|
|
OP
Enthusiast
Joined: Jul 2010
Posts: 62 |
Hi everyone,
Wil at PGmusic zeroed in on two files that were corrupted.
Thanks so much for helping me try to find the problem, appreciate it!
Gary
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!
Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.
PowerTracks Pro 2026 for Windows is Here!
PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.
The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.
The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.
Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!
Get started today—first-time packages start at just $49.
Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!
Order now!
Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!
Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!
We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Windows®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.
Happy New Year!
Thank you for being part of the Band-in-a-Box® community.
Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
|
|
|
|
|
|
|
|
|
|
|
|
Forums57
Topics86,056
Posts799,510
Members40,024
| |
Most Online44,367
Mar 4th, 2026
|
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean