Hi Allan,

The best way to make sure noise in a RealTrack is fixed is to send an email to support@pgmusic.com.
Freeze the track so you can attach the frozen track to the email. It helps support if you provide timestamps of when you're hearing the noise in the frozen track.
I know in this instance you refer to the raw flac file which is different than hearing the noise in a generated track. However it's possible PGMusic has already identified the noise and instructed Band-in-a-Box not to use the noise portion of the flac file. That's why I mention having a frozen track because that confirms that portion of the flac file can still be used.


Jim Fogle - 2026 BiaB (Build 1211) RB (Build 3) - Ultra+ PAK
DAWs: Cakewalk Sonar - Standalone: Zoom MRS-8
Laptop: i3 Win 10, 8GB ram 500GB HDD
Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD
Music at: https://fogle622.wix.com/fogle622-audio-home