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#95660 12/06/10 04:08 PM
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I am missing all my RealStyles. Hitting "Find New Styles" and "Rebuild" does not do it. Any thoughts?


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Where do you store your realtracks files?

If, for example, you installed only the BB program to the C drive, preferring to save space and use the USB drive for the Realtracks storage (which involves use of the Realtracks preferences control panel) and don't have that USB drive connected as the same drive, then the program can't find them.


--Mac

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I store the whole shooting match on a USB 2 drive Q:\

Everything in in Q:\BBW so RealTracks are in Q:\BBW\RealTracks\

I tried copying an old BBQ.LST file, and now I lost all the RealTracks from my Styles picker. After the initial install, it only showed the new ones I installed w/ 2011.


Jan - 12 Core AMD Ryzen 9 3900X
32GB DDR4
Win 10 64-bit
Samsung m.2 SSD Boot drive,other SSD internal and USB drives.
MOTO 2
Ketron SD90
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Yamaha RX-v381amp
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I had a similar problem today. In my situation simply reinstalling 2011 made everything work after about an hour frustration. Make certain your preferences point to the correct track folders and then rebuild the styles. Good luck!

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There is a prefs tab to tell the program WHERE in the World you put waldo, or in this case, the RealTracks. If it's wrong change it and presto it works. Check Opts Prefs.


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Been there .. done that ... verified ... no joy in Mudville.


Jan - 12 Core AMD Ryzen 9 3900X
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Samsung m.2 SSD Boot drive,other SSD internal and USB drives.
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As the wife says to me, you are doing it wrong. But I don't know what I'm doing it wrong, but at any given time it's something. And I don't need that. Nor do WE. And we are NOT going there. I put something in the shopping cart and 20 minutes later say, "I thought I got white beans".

"I put them back you don't need them."

Oh, and who makes the meals??? ME. MOI.

I wait and ask her about some meal and she suggests beans...but she FORGETS she put the 99 cent package back....just don't mention it.....

Harmony and how to achieve it is more than 3rds. Hey I should patent that saying...


John Conley
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I just reinstalled BIAB 2011. I am back where the only RealTracks recognized are the ones that are new with 2011...


Jan - 12 Core AMD Ryzen 9 3900X
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Win 10 64-bit
Samsung m.2 SSD Boot drive,other SSD internal and USB drives.
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Are you installing BiaB to the external drive?

Sounds like the 2011 install is going to a new location, instead of an existing one (with the existing realtracks). Install 2011 to the external drive in the X:\BB folder. (X being external dive letter) This will make it include all the existing realtracks during install..

During the install check the 'Browse' button to make sure the drive letter is correct.
Also, during previous installs it asked for the BB\Realtracks folder location. With 2011 you only need the BB location. This may be something to check.


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I don't think you can have them in 2 places just in case.....that's what happened.


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After further checking I have the exact same problem. 2011 works with the existing tracks but none of the new. Would love to try out the new tracks

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I moved all the old RealTracks to the new location and RENAMES my old\BB folder to \oldbb just in case the was some .ini file that referenced it.

If I delete the bbw.lst file altogether, BIAB balks.

P.S. Telling someone they are "dong it it wrong" without offering a way to "do it right" is insulting on top of being unhelpful.


Jan - 12 Core AMD Ryzen 9 3900X
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Samsung m.2 SSD Boot drive,other SSD internal and USB drives.
MOTO 2
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If I knew what you were doing wrong I'd tell you. Sigh. This is the USERS forum. About 1/1000th of the posts are by the official support office at PG music.

Every once in a while someone tries to get help here and we don't understand the process, or what is wrong. I bet there is hundreds of years of experience with the software here, but we didn't write the code. So we try to help. Sometimes it doesn't work.

Live Help is good, bearing in mind it is Pacific Time.
support@pgmusic.com works well, they are busy at the moment but they do respond.
Toll free support is an option.

Lots of people seem to forget after they download the program and the RealTracks that they have to run each file to install them. You don't just download them and have them install. Beyond that in order to provide any level of support here the basic info, probably best put in the signature line needs,
Operating System and Service Pak.
Band in a Box Version
An assurance that NO Virus software is running at the time of the install.
Computer make and specs.
and often if the problem involves other devices a list of those.

The statement "I can't get x to work" is virtually impossible to give a help on, unless you are asking something basic.


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it takes sometime to get used to your sarcasm John Im still not used to it yet but I can give as good as I get believe me Frankie


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I am a Systems Engineer whose experience with software goes back to CP/M (pre-DOS)and was a programmer for many years, so I have enough experience to have eliminated the obvious. I have used BIAB since version 1 for DOS.

It seems I am not the only one experiencing this issue. I will contact support, but I often find many issues answered and resolved her by peers who have already experienced and remediated the same issues.

I would prefer, that if someone on the forum not know an answer that they simply decline to respond rather than insult me with sarcastic comments.

I have upgraded multiple times, and have never needed to re-install all my RealTracks from scratch in order for them to show up in BBW.LST.

I don't think my post was simply "I can't get x to work." I clearly explained what I attempted to do, what directories various files lived in, etc.


Jan - 12 Core AMD Ryzen 9 3900X
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Samsung m.2 SSD Boot drive,other SSD internal and USB drives.
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Jan, from reading a few other threads that mention a similar problem, I agree with you that there may be an issue here. In another post, someone said they reinstalled BIAB and the problem was fixed. Now, I'm not saying that's the answer, but perhaps it is. When you find it, please post the solution.


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Quote:

I store the whole shooting match on a USB 2 drive Q:\

Everything in in Q:\BBW so RealTracks are in Q:\BBW\RealTracks\

I tried copying an old BBQ.LST file, and now I lost all the RealTracks from my Styles picker. After the initial install, it only showed the new ones I installed w/ 2011.




Not sure if you retained the first .LST file or not, but it appears someting must have gone wrong at installation.

I would recommend trying to re-install again, right overtop of what you have already. No need to manually delete anything. But there may be a need to first peruse that BB folder and find out manually if all your previous RealTracks are stored in the Realtracks folder in the BB folder. If they aren't, that could be the problem.

The reinstall *should* give you another shot at directing the program installation plus the Realtracks storage and RealDrums storage locations.

If that fails, I'd take the problem directly to pgmusic support, either via the Live Chat, the tollfree telephone line or email, whichever is best suited to your situation. It is a new release and all the bugs may not be worked out as yet. If the past is any indicator, and it is, we will all have to keep our eyes peeled on the BIAB UPDATES page for the next few months as Patch Updates to fix various issues get released. Might seem like a pain, but IME it is far less painful than suffering along with a bug that may have already been squashed.


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bb *.ini file? (delete it?)


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Do not delete as " *.ini " or you will run the risk of losing other files with that suffix that you really need.

There hasn't been a need to delete the one file that does get incorporated into the Return to Factory Settings since the advent of that button under the Options menu inside BiaB.

If, after a reinstall of the program, this condition persists, I might then try going under the Options -> Return to Factory Settings and see if having BiaB automatically restore that one critical file to the default settings might work or not. Likely this particular OP would have to revisit the Realtracks and Realdrums Control Panels and redirect them to where they are stored on their outrigger drive as well.


--Mac

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I tried re-installng 2011 from scratch with the same results. Only the new RealTracks are recognizing. I am in the process of re-installing my 2010.5 "Everything Pack" and will (assuming that is clean) upgrade it to 2011 and see what happens.

When I run "What do I have?" it recognized all my previously acquire RealTracks. It is the Style Picker that seems to have the issue. I will post after the process is complete. Thanks.

I used the extension ".ini" in the generic form. I meant any configuration files which may have been corrupted. I do not know the process BIAB uses to re-build the styles list.


Jan - 12 Core AMD Ryzen 9 3900X
32GB DDR4
Win 10 64-bit
Samsung m.2 SSD Boot drive,other SSD internal and USB drives.
MOTO 2
Ketron SD90
Aerophone AE-30, Yamaha WX-7
Yamaha RX-v381amp
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