A note about how to use the two USB connectors may be in order.

If you find that use of the "proper" single USB connector does not work because your computer's USB port may not be supplying enough power, then you should try using both connectors at the same time.

BUT - in a lot of instances, plugging both in one at a time may not provide enough current to start the drive. This is a timing issue.

If that happens, try disconnecting the USB cable at the drive side, then connect both USB ports to your computer one at a time and then connect the cable to the drive "all at once" at the little conentor on the drive instead. This will provide the startup power to the drive and not let it become in a locked state as it may when connecting the USB plugs one at a time.


--MAC