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Band-in-a-Box for Windows
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Joined: Jul 2008
Posts: 54
Enthusiast
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OP
Enthusiast
Joined: Jul 2008
Posts: 54 |
The crash I describe here happens about 50% of the times that I exit BIAB. I thought I could resolve it by upgrading to V2012, but that didn't fix it so I reverted. I have V2009.5, running under XP SP3 with plenty of memory. The crash happened after I used BIAB for an hour or so. I loaded songs, recorded and played back using my Yamaha P90. A few songs I loaded changed the key and saved them. That's all I did. When I exited, I got a windows dialog saying there was a problem and a report would be sent to the publisher. I've uploaded the error log file to: http://www.box.com/s/uujbtb4s332gsj9czlmhHere is the basic info from the dialog. AppName: bbw.exe AppVer: 2009.5.0.288 ModName: bbw.exe ModVer: 2009.5.0.288 Offset: 00002dc4 Any tips on resolving this? I could reinstall, but I don't want to lose my settings, etc. Thanks, Al
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 38,502
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Veteran
Joined: May 2000
Posts: 38,502 |
Sounds like you have not turned UAC to OFF in your operating system (Win7 or Vista).
Band in a Box *must* be able to write to critical file(s) in its folder when closing. It also must be able to read those files when opening. If anything on the computer is set to prevent the automatic writing to files, such as microsoft's dumb UAC, this error stuff will happen.
It is not a matter of which version of BiaB you have at all.
--Mac
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,576
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Veteran
Joined: Jul 2000
Posts: 27,576 |
He said he is running XP SP3.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Sep 2003
Posts: 8,333
Veteran
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Veteran
Joined: Sep 2003
Posts: 8,333 |
There are limited things that cause an error message at close.
The release of devices comes to mind.
The writing of the file that has certain settings is another.
Support are the ones best to deal with this.
I had this as an issue with Vista, until I got win7. I had a crash on exit if you call it that. It was just an annoyance and didn't hurt anything, but probably uac on some file or other.
I wonder if it's ASIO related or something similar.
John Conley
Musica est vita
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Band-in-a-Box for Windows
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Joined: Jan 2011
Posts: 4,026
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Veteran
Joined: Jan 2011
Posts: 4,026 |
Turn off your virus control and try it .
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,976
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,976 |
That might be related to using the Roland VSC DXi as your output MIDI Driver.
If that is the case, switching to the Coyote GM WT WaveTable (or another driver) would fix the issue. Either that, or just ignoring the exception message, as its harmless.
(the issue is a weird one, related to a video driver conflict, and is sometimes fixed by updating video driver)
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Sep 2003
Posts: 8,333
Veteran
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Veteran
Joined: Sep 2003
Posts: 8,333 |
I remember now. If I had selected both VSC and VSC Dxi I had something like this.
But if I still used the Dxi in the check box, but got clicked on Wave Table which was not going to be used the error on exit went away. Peter jogged my memory, which is the only part of me that can jog. I can still jig though so, but I fall over such is that.
John Conley
Musica est vita
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Band-in-a-Box for Windows
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Joined: Jul 2008
Posts: 54
Enthusiast
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OP
Enthusiast
Joined: Jul 2008
Posts: 54 |
Thanks for the help. Yes, XP. No virus control. Not using Roland.
I guess I won't pursue this one, since it is a minor annoyance.
Today I got a more severe crash when trying to print. Perhaps I'll pursue that.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,976
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,976 |
What MIDI driver are you using?
Have Fun!
Peter Gannon
PG Music Inc.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!
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- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
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- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
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The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
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