|
Log in to post
|
Print Thread |
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2002
Posts: 491
Journeyman
|
OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Hi, I've just recently got my main PC back after having the mobo & the main hard drive replaced. I have a main C drive of 500gb. I was trying to re-install BIAB. Not recognised. Tried with another cable. Not recognised. Tried on the other "music PC".....not recognised. Tried different ports. No light is visible on the drive at any time. I'm running Widows XP Pro......500gb C drive & 500gb D drive. I have BIAB 2012, with BIAB 2011.5 Everything Pack. The BIAB hard drive was previously copied to the C drive without any problems, and has been in it's box ever since. I'm at a complete loss as to knowing what to do now. HELP!  Joe G.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2000
Posts: 38,502
Veteran
|
|
Veteran
Joined: May 2000
Posts: 38,502 |
Try popping the endcap off using a tiny screwdriver on the pushpins and unplug and reseat the drive into the circuit board.
If that fails to bring joy, contact pgmusic sales directly about a replacement.
--Mac
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2002
Posts: 7,420
PG Music Staff
|
|
PG Music Staff
Joined: May 2002
Posts: 7,420 |
Hello Joe,
Also - are you sure that your USB ports are working at all? Do you have any other USB devices? If not, try this: Shut down your computer, and turn the power switch on the back of the computer to off. Then, unplug the power chord. Wait a couple minutes before plugging it back in and turning the computer back on.
Andrew
PG Music Inc.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2002
Posts: 491
Journeyman
|
|
OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Hi Andrew, Yes, one of the first things I checked. Thumb drive and my external storage drive recognised immediately.Should I try Mac's suggestion?(Thanks Mac......you are always "on the ball!"
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2002
Posts: 7,420
PG Music Staff
|
|
PG Music Staff
Joined: May 2002
Posts: 7,420 |
Yes, definitely try Mac's suggestion. Is your external storage drive powered? (that is, does it have a it's own power chord that plugs into the wall), or is it powered only by the USB port like the BB hard drive. Is it a 2.5" (like BB) or is it a 3.5" HD?
Andrew
PG Music Inc.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 19,840
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 19,840 |
Joe,
In addition to all the above, the USB drive should also have a double USB connection that needs to be plugged into the computer (that is, one USB plug into the back of the drive, two USB plugs into the computer). Were both of these plugged in? The drive needs both to get sufficient current to operate properly.
Regards,
Noel
MY SONGS...Audiophile BIAB 2025
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2002
Posts: 491
Journeyman
|
|
OP
Journeyman
Joined: Dec 2002
Posts: 491 |
My external drive IS powered, but I have a small 2.5 drive that I save music on. It is recognised right away. I'll have a close look at the BIAB drive tomorrow. Thanks, Joe G.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2002
Posts: 491
Journeyman
|
|
OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Hi Noel, Yes, I tried it with BOTH plugs. It only needed one plug when it was originally installed. Rgards, Joe G.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jun 2010
Posts: 108
Apprentice
|
|
Apprentice
Joined: Jun 2010
Posts: 108 |
Hi Joe, For the record, most computers only need one of the two USB plugs attached - some older systems that can't supply the necessary amount of power through one port will need two. For more information on Hard Drive Troubleshooting please refer to our page: http://www.pgmusic.com/tutorial_hd-troubleshoot.htmIf it's still not working after following that guide, please drop us a line at sales@pgmusic.com, or call us at 1-800-268-6272 and we'll get the replacement procedure going as soon as possible for you. Best regards, Will
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jan 2003
Posts: 5,120
Veteran
|
|
Veteran
Joined: Jan 2003
Posts: 5,120 |
Will,
I posted about my 2011.5 HD doing the same thing a couple weeks ago. My laptop asks if I want to format the HD when plugged in now. I have tried all the advice above as well, just haven't contacted support yet. Forgot about it til now.
What should I do?
Trax
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jan 2003
Posts: 5,120
Veteran
|
|
Veteran
Joined: Jan 2003
Posts: 5,120 |
How do I "flag" this post?
Thanks,
Trax
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Aug 2011
Posts: 581
Journeyman
|
|
Journeyman
Joined: Aug 2011
Posts: 581 |
Trax...by 'flag this post' do you mean to receive emails when replies are posted ? If so, do a reply to this and check mark the 'Add to my favorite topics'. Or if that is not available, try the 'Favorite topic! (toggle)' link.
Then when replies are posted you will get an email.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 19,840
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 19,840 |
Joe,
Is the power supply for the USB drive working ok? Also, it makes me feel like an idiot to admit this but on a powered USB drive that I have, I once mistakenly put the connection into the wrong socket onto the back of the USB drive. Because it fitted, it didn't occur to me that it was wrong. Took me a bit of time to work out why the thing wasn't going.
Regards,
Noel
MY SONGS...Audiophile BIAB 2025
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2002
Posts: 7,420
PG Music Staff
|
|
PG Music Staff
Joined: May 2002
Posts: 7,420 |
To Joe: First make sure to try re-seating the hard disk as suggested. Also, make sure to do the thing about unplugging the power cable etc. If, after you do that, there is still no sign of activity when you plug the drive in, I suspect it is a problem with the enclosure.
Because even if you have no disk in the enclosure, I think you should still see a blue light flash when you initially plug it in. If you can, to troubleshoot try putting the disk in your other 2.5" enclosure (assuming it also has a SATA connection).
To Trax: That message does point to a problem with the hard disk itself. It doesn't necessarily mean that you can't get your data back though. First I would try a couple different computers, making sure you answer "no" to the format question. Do you have access to a Mac? Mac or Linux might still be able to read the disk if it is a filesystem issue. If the disk can be read by a Mac, you can at least easily copy the data off the disc, even if you can't necessarily write to it (without installing special software). On the other hand, if you hear loud clicking noises or the disk doesn't seem to "spin up" at all then it may be a mechanical issue.
Andrew
PG Music Inc.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2002
Posts: 491
Journeyman
|
|
OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Hi Andrew, I've reseated the drive. Thankfully all seems to be working now! I'll keep a close eye on it.Thanks to everyone for their interest.  Joe G.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Sep 2003
Posts: 8,333
Veteran
|
|
Veteran
Joined: Sep 2003
Posts: 8,333 |
It's a Gordon for me...
never mind. Ach Aye.
John Conley
Musica est vita
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Sep 2003
Posts: 8,333
Veteran
|
|
Veteran
Joined: Sep 2003
Posts: 8,333 |
I missed an s. And the Vermouth, just a splash, then the olive.
Sorry, but I'm recuperating from Burns Day.
John Conley
Musica est vita
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2002
Posts: 491
Journeyman
|
|
OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Keep going John.......We'll catch up eventually! Joe G.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jan 2003
Posts: 5,120
Veteran
|
|
Veteran
Joined: Jan 2003
Posts: 5,120 |
No "Macs" here, sorry. I am on a Dell Vostro (1510) Lappy. I can't get it (HD) to do anything but ask if I want to format it? I don't know what has caused this to happen, I have never done anything but "run Biab " from the HD? I am truly stumped as to why the HD has started asking this? I hope I haven't inadvertently done something to the software or HD in question without realizing I had?
I need to send it back to PG Music for a replacement, no? I hope I am not "out" from using this brilliant software and Real Track Band after this unfortunate HD? I don't believe I have done anything (on my end at least) to halt the use of the HD?
I plan to upgrade when my tax $ arrives in a week or two, so should I wait until the upgrade to send back in or what? I am definitely wanting to get 2012 Biab Ultra Disk on HD.
I appreciate any advice Andrew. I will look for a comment to THIS post. I know PG stands behind their software and I am truly stumped at what might have caused this HD to stop working?
Thanks so much,
Trax
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 19,840
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 19,840 |
Trax,
Why not give PG Music a ring using the toll-free number. Then you'll have and answer straight away. They might even prefer to discuss it over the phone rather than a forum.
Regards,
Noel
MY SONGS...Audiophile BIAB 2025
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
New RealTracks Released with Band-in-a-Box 2025!
We’ve expanded the Band-in-a-Box® RealTracks library with 202 incredible new RealTracks (in sets 449-467) across Jazz, Blues, Funk, World, Pop, Rock, Country, Americana, and Praise & Worship—featuring your most requested styles!
Jazz, Blues & World (Sets 449–455):
These RealTracks includes “Soul Jazz” with Neil Swainson (bass), Mike Clark (drums), Charles Treadway (organ), Miles Black (piano), and Brent Mason (guitar). Enjoy “Requested ’60s” jazz, classic acoustic blues with Colin Linden, and more of our popular 2-handed piano soloing. Plus, a RealTracks first—Tango with bandoneon, recorded in Argentina!
Rock & Pop (Sets 456–461):
This collection includes Disco, slap bass ‘70s/‘80s pop, modern and ‘80s metal with Andy Wood, and a unique “Songwriter Potpourri” featuring Chinese folk instruments, piano, banjo, and more. You’ll also find a muted electric guitar style (a RealTracks first!) and “Producer Layered Guitar” styles for slick "produced" sound.
Country, Americana & Praise (Sets 462–467):
We’ve added new RealTracks across bro country, Americana, praise & worship, vintage country, and songwriter piano. Highlights include Brent Mason (electric guitar), Eddie Bayers (drums), Doug Jernigan (pedal steel), John Jarvis (piano), Glen Duncan (banjo, mandolin & fiddle), Mike Harrison (electric bass) and more—offering everything from modern sounds to heartfelt Americana styles
Check out all the 202 New RealTracks (in sets 456-467)
And, if you are looking for more, the 2025 49-PAK (for $49) includes an additional 20 RealTracks with exciting new sounds and genre-spanning styles. Enjoy RealTracks firsts like Chinese instruments (guzheng & dizi), the bandoneon in an authentic Argentine tango trio, and the classic “tic-tac” baritone guitar for vintage country.
You’ll also get slick ’80s metal guitar from Andy Wood, modern metal with guitarist Nico Santora, bass player Nick Schendzielos, and drummer Aaron Stechauner, more praise & worship, indie-folk, modern/bro country with Brent Mason, and “Songwriter Americana” with Johnny Hiland.
Plus, enjoy user-requested styles like Soul Jazz RealDrums, fast Celtic Strathspey guitar, and Chill Hop piano & drums!
The 2025 49-PAK is loaded with other great new add-ons as well. Learn more about the 2025 49-PAK!
Bonus PAKs for Band-in-a-Box 2025 for Mac!
With your version 2025 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Or upgrade to the 2025 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
- The 2025 RealCombos Booster PAK:
-For Pro customers, this includes 33 new RealTracks and 65+ new RealStyles.
-For MegaPAK customers, this includes 29 new RealTracks and 45+ new RealStyles.
-For UltraPAK customers, this includes 20 new RealStyles.
- Look Ma! More MIDI 13: Country & Americana
- Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes
- MIDI SuperTracks Set 44: Jazz Piano
- Artist Performance Set 17: Songs with Vocals 7
- Playable RealTracks Set 4
- RealDrums Stems Set 7: Jazz with Mike Clark
- SynthMaster Sounds and Styles (with audio demos)
- 128 GM MIDI Patch Audio Demos.
Looking for more great add-ons, then upgrade to the 2025 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyles,
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- Look Ma! More MIDI 14: SynthMaster,
- Instrumental Studies Set 23: More '80s Hard Rock Soloing,
- MIDI SuperTracks Set 45: More SynthMaster
- Artist Performance Set 18: Songs with Vocals 8
- RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe
Learn more about the Bonus PAKs for Band-in-a-Box® 2025 for Mac®!
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Mac!
Xtra Styles PAK 20 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 20.
Video: Xtra Styles PAK 20 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Mac!
We've just released XPro Styles PAK 9 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Windows!
Xtra Styles PAK 20 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 20.
Video: Xtra Styles PAK 20 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Windows!
We've just released XPro Styles PAK 9 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support
Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.
Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support
Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins
Join the conversation on our forum.
|
|
|
|
|
|
|
|
|
|
|
|
Forums58
Topics84,405
Posts778,755
Members39,649
| |
Most Online25,754
Jan 24th, 2025
|
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean