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Help! BIAB keeps crashing on me. Here is the crash report:
Anyone know what is making this happen?
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: bbw.exe
Application Version: 2011.0.0.313
Application Timestamp: 2a425e19
Hang Signature: 70b2
Hang Type: 0
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 70b267c678e35b827a9e35eafc0c7a72
Additional Hang Signature 2: b65e
Additional Hang Signature 3: b65ea4d9d232980d032507a32d4929d6
Additional Hang Signature 4: 70b2
Additional Hang Signature 5: 70b267c678e35b827a9e35eafc0c7a72
Additional Hang Signature 6: b65e
Additional Hang Signature 7: b65ea4d9d232980d032507a32d4929d6
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Band-in-a-Box for Windows
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Here are some of the things that you can tell us that may allow us to help you:
When does it crash?
How long has it been doing this, and did anything on your system change since it started crashing?
What is your operating system (is 6.1 some form of Vista?) and BIAB build #? [If it is 313, you should try updating to 317 first].
Did you reboot?
Did you Return to Factory Settings?
What is your soundcard?
All drivers up to date?
Does your system pass the DPC Latency Checker test?
How powerful is your PC? Alternatively, what is your Geekbench rating?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Which version of BIAB are you running? Did you happen to try to install the Roland VSC or VSC-DXi synth in Windows 7 64-bit?
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2025/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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Band-in-a-Box for Windows
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When does it crash?
It has crashed constantly, usually after I recompose a part.
How long has it been doing this, and did anything on your system change since it started crashing?
Since I bought the program. Nothing has changed on my system.
What is your operating system (is 6.1 some form of Vista?) and BIAB build #? [If it is 313, you should try updating to 317 first].
Windows 7, running BIAB in 32 bit. New computer, mucho RAM, no internet, no antivirus, nothing running in the background.
Did you reboot?
No. I did restart BIAB though.
Did you Return to Factory Settings?
Serveral times. The only change I've made in the Settings is to de-activate the metronome.
What is your soundcard?
M-Audio FastTrack USB. Works fine with Sonar 8.5.3.
All drivers up to date?
Yes.
Does your system pass the DPC Latency Checker test?
Haven't run that.
How powerful is your PC? Alternatively, what is your Geekbench rating?
Plenty of power. Never heard of Geekbench.
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Quote:
Which version of BIAB are you running? Did you happen to try to install the Roland VSC or VSC-DXi synth in Windows 7 64-bit?
Version 2011 (313).
No Roland. I'm using the Cakewalk TTS-1 32 Bit. Thanks to both of you for the help!
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Thanks, very helpful. I'm not clear on a few points.
What is your OS, 32 or 64-bit? This relates to John's question.
Did you try the update to Build #317?
When did you buy BIAB? The reason I ask is that there have been updates to the RealTracks, and you said most of your crashes occur when you recompose a part, which I assume means regenerate RealTracks.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Well, I would definitely update to build 317 (from 313). Also, make sure you are using the FastTrack USB driver for Windows 7. I would also reboot the computer just to be sure and then return to factory settings. If you haven't changed your UAC settings, I would at least right click on the BIAB icon and select "Run as Administrator". Just a few things to try.
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2025/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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Quote:
Thanks, very helpful. I'm not clear on a few points.
What is your OS, 32 or 64-bit? This relates to John's question.
Did you try the update to Build #317?
When did you buy BIAB? The reason I ask is that there have been updates to the RealTracks, and you said most of your crashes occur when you recompose a part, which I assume means regenerate RealTracks.
It's a 32/64 bit system, but I am running both BIAB and RB at 32 bit - same with Sonar. Is the 317 update a downloadable file? I have BIAB/RB on a computer with no internet connection, and would need to load it from a thumb drive.
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Update 317 is available as a downloadable file from the PGMusic web site. It's 25MB in size and you can get it at this link ---> BIAB 2011 Build 317I don't understand when you say it's a 32/64 bit system. Your operating system is either 32-bit or it's 64-bit. It can't be both. 32-bit OS's can only run 32-bit applications. 64-bit OS's can run both 32-bit and 64-bit applications. The PGMusic applications (BIAB, PTPA, RealBand, etc) are all 32-bit applications.
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2025/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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Band-in-a-Box for Windows
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Quote:
Update 317 is available as a downloadable file from the PGMusic web site. It's 25MB in size and you can get it at this link ---> BIAB 2011 Build 317
I don't understand when you say it's a 32/64 bit system. Your operating system is either 32-bit or it's 64-bit. It can't be both. 32-bit OS's can only run 32-bit applications. 64-bit OS's can run both 32-bit and 64-bit applications. The PGMusic applications (BIAB, PTPA, RealBand, etc) are all 32-bit applications.
I mis-spoke. It's a 64 bit system, but I run both Sonar and BIAB in 32 bit. Thanks for the link to the update.
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Quote:
It's a 32/64 bit system...
No, it's not. It's either Win 7 32 bit or it's Win 7 64 bit if you don't know look it up. Don't confuse the applications with the OS. Biab is a 32 bit app that will run fine on Win 7 64 bit but not all 32 bit plugins will run properly if it's a 64 bit system. This means for example the old Roland VSC DXi will not run on a 64 bit system and there's others. That could be your problem. This is why we're asking specific questions. You're dealing with 3 things here: The OS, the programs ie Biab and Sonar and the plugins ie software synths and effects. All the drivers have to be correct for whatever the total picture is. You notice you don't see a ton of posts by people screaming about Biab crashing. I haven't had it do a hard crash on me in like 5-7 years or something and I've upgraded systems several times. Right now I'm running an Athlon Phenom 6 core, Win 7 64 bit, 4 gigs ram, 1TB hd, using a Sonic Cell hardware synth and interface. This is the info we need from you, don't just blow it off by saying you have "plenty of power".
And dig out that thumb drive, the first rule of music production software is keep it current with updates. Without knowing that all the updates are current, we can't help you.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Quote:
Quote:
It's a 32/64 bit system...
No, it's not. It's either Win 7 32 bit or it's Win 7 64 bit if you don't know look it up. Don't confuse the applications with the OS. Biab is a 32 bit app that will run fine on Win 7 64 bit but not all 32 bit plugins will run properly if it's a 64 bit system. This means for example the old Roland VSC DXi will not run on a 64 bit system and there's others. That could be your problem. This is why we're asking specific questions. You're dealing with 3 things here: The OS, the programs ie Biab and Sonar and the plugins ie software synths and effects. All the drivers have to be correct for whatever the total picture is. You notice you don't see a ton of posts by people screaming about Biab crashing. I haven't had it do a hard crash on me in like 5-7 years or something and I've upgraded systems several times. Right now I'm running an Athlon Phenom 6 core, Win 7 64 bit, 4 gigs ram, 1TB hd, using a Sonic Cell hardware synth and interface. This is the info we need from you, don't just blow it off by saying you have "plenty of power".
And dig out that thumb drive, the first rule of music production software is keep it current with updates. Without knowing that all the updates are current, we can't help you.
Bob
You must have missed my reply:
"I mis-spoke. It's a 64 bit system, but I run both Sonar and BIAB in 32 bit. Thanks for the link to the update."
I am aware of the difference between an OS and a program, thank you. I merely asked if anyone could diagnose what my problem was. I didn't expect such a condescending reply. Most folks here are polite and genial. Guess you are the exception.
For the other people who actually tried to help, here are my system specs:
Intel Core i3-550 processor(4MB Cache, 3.20GHz)
4GB DDR3 SDRAM at 1333MHz - 4x1GB
750GB - SATA-II 3Gb/s 7200RPM, 16MB Cache HDD
Genuine Windows 7 Home Premium, 64bit, English
Thanks.
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Quote:
I am aware of the difference between an OS and a program, thank you. I merely asked if anyone could diagnose what my problem was. I didn't expect such a condescending reply. Most folks here are polite and genial. Guess you are the exception.
Don't misunderstand, not condescending at all just trying to be precise. I apparently posted my reply the same time John did. When you were asked several times for system details and you keep referring to 32 bit programs as opposed to answering the question about your OS and calling your system a 32/64 I wasn't sure you did know the difference between the OS and a program. Here's an example:
Question from JFord: "Which version of BIAB are you running? Did you happen to try to install the Roland VSC or VSC-DXi synth in Windows 7 64-bit?"
Your answer: "No Roland. I'm using the Cakewalk TTS-1 32 Bit."
Reread John's question carefully. Seriously, does that sound like you know the difference between the OS and a program?
Some here don't and it can be confusing to folks who just bought a new PC and don't know 64 bits from 64 beers.
The point is this stuff is highly technical and it requires a knowledge of PC's, their archetecture, the software, external hardware and an understanding of proper terminology.
Reread Matt's questions and give complete answers not just a short brush off like "recompose a part" Exactly what part, midi or audio or both? Are you using 2 or 3 Real Tracks or 7 RT's? You also never answered the question are you using the correct driver for your Fastrack? How do you know it's the correct driver.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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I for the 64 beers. As many of us run 64 bit systems without problem, finding someone who gets crashes is a good thing. It allows the 'cleansing' of the applications so that others don't encounter this in the future.
I hope that the 'mother ship' here, ie pgmusic is involved in the process of figuring this out. I ran band in a box in 64 bit mode using a Ketron and the Coyote Forte version of the softsynth for 6 hours yesterday with no problems. I messed with chord output to my Voiceworks, recorded things, and fooled with harmonies. Multiple drives, multiple folders of songs etc. So I know my system is rock solid. So given the same build (I'm always one of the first to update), and the same OS, we need to figure what from there is the problem. As the software does not call outside stuff often it has to be a softsynth or part of the rendering process to wav / mp3 /wma etc. Or a permissions thing which can pop up for various reasons.
Go from here, now that we have the basic info, forget who used what tone of voice on a inquiry...at least there is a response and answer.
Back to the 64 beers. I'll pass a few back, hic.
John Conley
Musica est vita
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John has a good point. Let's revisit my first question. Exactly what are you doing when it crashes? Please be as specific as possible.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Quote:
John has a good point. Let's revisit my first question. Exactly what are you doing when it crashes? Please be as specific as possible.
Matt,
It happens when I am trying to recompose a part, i.e. I have already done a section, say 8 bars, then I right-click on the first measure and select "Play from Measure 4, etc.) I may be doing that wrong. Most of my problems stem from pilot error! 
My problem is bigger than that, though. I just composed four bars, then tried to compose the 2nd 4 bars and the chord just continued playing the last chord in the 1st 4 bars.
Could I have a bad install? I installed the program onto my HD from the external drive I got from PG.
Thanks for the help!
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Whenever BiaB does something that it is not supposed to do, or does not do something that it is supposed to do:
*First, try a reboot of the computer. For some reason I don't know, when I'm working long editing sessions with BiaB, something sometimes happens that gets those important bit ducks out of line and a reboot often cures the problem.
*If the above fails to bring joy, then open BiaB and use the "Return to Factory Settings" command under the Options menu. There is a critical file that BiaB must write to when it closes down. Crashes and freezes, etc. can corrupt that file. The Return to Factory Settings command rebuilds that file for you.
Once you have BiaB working properly again, revisit the Return to Factory Settings and take a Snapshot of your personal preferences settings so that next time you have to do that it won't return BiaB to the default factory settings, but to the way you like things to be.
HTH, and it generally has a good success rate around here,
--Mac
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Matt -
I installed the 317 update, rechecked my drivers and tried BIAB. I composed an entire song, and went to the scroll bar to scroll back up to the beginning of the song, and the program froze, the screen turned white, giving me a "not responding" message at the top right.
This is frustrating.
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Try what I just posted above.
And be preparewd to find out that any files you were working on may be corrupted and won't work right. If such is the case, after doing the above, you may have to start those songfiles over again hitting New and entering from scratch.
Whenever BB crashes or freezes it can't write to that critical file that has all the settings info and stuff before it closes and that file can become corrupted rather easily. We used to have to go inside the bb folder and locate the file and delete it with BB closed and then open BB again to get the program to rebuild the file. Several versions back, at my suggestion, Peter implemented the "Return to Factory" menu item that makes this task a bit easier to perform. And now we can take that snapshot of our personal settings when BB is running correctly, such that it won't be a return to factory default settings but a return to the way you've already set the program for your own use.
--MAC
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Quote:
Try what I just posted above.
And be preparewd to find out that any files you were working on may be corrupted and won't work right. If such is the case, after doing the above, you may have to start those songfiles over again hitting New and entering from scratch.
Whenever BB crashes or freezes it can't write to that critical file that has all the settings info and stuff before it closes and that file can become corrupted rather easily. We used to have to go inside the bb folder and locate the file and delete it with BB closed and then open BB again to get the program to rebuild the file. Several versions back, at my suggestion, Peter implemented the "Return to Factory" menu item that makes this task a bit easier to perform. And now we can take that snapshot of our personal settings when BB is running correctly, such that it won't be a return to factory default settings but a return to the way you've already set the program for your own use.
--MAC
So this crashing is a common problem with BIAB?
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- Playable RealTracks Set 4
- RealDrums Stems Set 7: Jazz with Mike Clark
- SynthMaster Sounds and Styles (with audio demos)
- 128 GM MIDI Patch Audio Demos.
Looking for more great add-ons, then upgrade to the 2025 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyles,
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- Look Ma! More MIDI 14: SynthMaster,
- Instrumental Studies Set 23: More '80s Hard Rock Soloing,
- MIDI SuperTracks Set 45: More SynthMaster
- Artist Performance Set 18: Songs with Vocals 8
- RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe
Learn more about the Bonus PAKs for Band-in-a-Box® 2025 for Mac®!
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Mac!
Xtra Styles PAK 20 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 20.
Video: Xtra Styles PAK 20 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Mac!
We've just released XPro Styles PAK 9 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Windows!
Xtra Styles PAK 20 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 20.
Video: Xtra Styles PAK 20 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Windows!
We've just released XPro Styles PAK 9 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
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