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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 491
Journeyman
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OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Hi, I've just recently got my main PC back after having the mobo & the main hard drive replaced. I have a main C drive of 500gb. I was trying to re-install BIAB. Not recognised. Tried with another cable. Not recognised. Tried on the other "music PC".....not recognised. Tried different ports. No light is visible on the drive at any time. I'm running Widows XP Pro......500gb C drive & 500gb D drive. I have BIAB 2012, with BIAB 2011.5 Everything Pack. The BIAB hard drive was previously copied to the C drive without any problems, and has been in it's box ever since. I'm at a complete loss as to knowing what to do now. HELP!  Joe G.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 38,502
Veteran
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Veteran
Joined: May 2000
Posts: 38,502 |
Try popping the endcap off using a tiny screwdriver on the pushpins and unplug and reseat the drive into the circuit board.
If that fails to bring joy, contact pgmusic sales directly about a replacement.
--Mac
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,598
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,598 |
Hello Joe,
Also - are you sure that your USB ports are working at all? Do you have any other USB devices? If not, try this: Shut down your computer, and turn the power switch on the back of the computer to off. Then, unplug the power chord. Wait a couple minutes before plugging it back in and turning the computer back on.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 491
Journeyman
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OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Hi Andrew, Yes, one of the first things I checked. Thumb drive and my external storage drive recognised immediately.Should I try Mac's suggestion?(Thanks Mac......you are always "on the ball!"
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,598
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,598 |
Yes, definitely try Mac's suggestion. Is your external storage drive powered? (that is, does it have a it's own power chord that plugs into the wall), or is it powered only by the USB port like the BB hard drive. Is it a 2.5" (like BB) or is it a 3.5" HD?
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,199
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,199 |
Joe,
In addition to all the above, the USB drive should also have a double USB connection that needs to be plugged into the computer (that is, one USB plug into the back of the drive, two USB plugs into the computer). Were both of these plugged in? The drive needs both to get sufficient current to operate properly.
Regards,
Noel
MY SONGS...Audiophile BIAB 2025
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 491
Journeyman
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OP
Journeyman
Joined: Dec 2002
Posts: 491 |
My external drive IS powered, but I have a small 2.5 drive that I save music on. It is recognised right away. I'll have a close look at the BIAB drive tomorrow. Thanks, Joe G.
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 491
Journeyman
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OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Hi Noel, Yes, I tried it with BOTH plugs. It only needed one plug when it was originally installed. Rgards, Joe G.
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Band-in-a-Box for Windows
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Joined: Jun 2010
Posts: 108
Apprentice
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Apprentice
Joined: Jun 2010
Posts: 108 |
Hi Joe, For the record, most computers only need one of the two USB plugs attached - some older systems that can't supply the necessary amount of power through one port will need two. For more information on Hard Drive Troubleshooting please refer to our page: http://www.pgmusic.com/tutorial_hd-troubleshoot.htmIf it's still not working after following that guide, please drop us a line at sales@pgmusic.com, or call us at 1-800-268-6272 and we'll get the replacement procedure going as soon as possible for you. Best regards, Will
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Band-in-a-Box for Windows
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Joined: Jan 2003
Posts: 5,157
Veteran
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Veteran
Joined: Jan 2003
Posts: 5,157 |
Will,
I posted about my 2011.5 HD doing the same thing a couple weeks ago. My laptop asks if I want to format the HD when plugged in now. I have tried all the advice above as well, just haven't contacted support yet. Forgot about it til now.
What should I do?
Trax
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Band-in-a-Box for Windows
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Joined: Jan 2003
Posts: 5,157
Veteran
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Veteran
Joined: Jan 2003
Posts: 5,157 |
How do I "flag" this post?
Thanks,
Trax
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Band-in-a-Box for Windows
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Joined: Aug 2011
Posts: 581
Journeyman
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Journeyman
Joined: Aug 2011
Posts: 581 |
Trax...by 'flag this post' do you mean to receive emails when replies are posted ? If so, do a reply to this and check mark the 'Add to my favorite topics'. Or if that is not available, try the 'Favorite topic! (toggle)' link.
Then when replies are posted you will get an email.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,199
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,199 |
Joe,
Is the power supply for the USB drive working ok? Also, it makes me feel like an idiot to admit this but on a powered USB drive that I have, I once mistakenly put the connection into the wrong socket onto the back of the USB drive. Because it fitted, it didn't occur to me that it was wrong. Took me a bit of time to work out why the thing wasn't going.
Regards,
Noel
MY SONGS...Audiophile BIAB 2025
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,598
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,598 |
To Joe: First make sure to try re-seating the hard disk as suggested. Also, make sure to do the thing about unplugging the power cable etc. If, after you do that, there is still no sign of activity when you plug the drive in, I suspect it is a problem with the enclosure.
Because even if you have no disk in the enclosure, I think you should still see a blue light flash when you initially plug it in. If you can, to troubleshoot try putting the disk in your other 2.5" enclosure (assuming it also has a SATA connection).
To Trax: That message does point to a problem with the hard disk itself. It doesn't necessarily mean that you can't get your data back though. First I would try a couple different computers, making sure you answer "no" to the format question. Do you have access to a Mac? Mac or Linux might still be able to read the disk if it is a filesystem issue. If the disk can be read by a Mac, you can at least easily copy the data off the disc, even if you can't necessarily write to it (without installing special software). On the other hand, if you hear loud clicking noises or the disk doesn't seem to "spin up" at all then it may be a mechanical issue.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 491
Journeyman
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OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Hi Andrew, I've reseated the drive. Thankfully all seems to be working now! I'll keep a close eye on it.Thanks to everyone for their interest.  Joe G.
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Band-in-a-Box for Windows
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Joined: Sep 2003
Posts: 8,333
Veteran
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Veteran
Joined: Sep 2003
Posts: 8,333 |
It's a Gordon for me...
never mind. Ach Aye.
John Conley
Musica est vita
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Band-in-a-Box for Windows
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Joined: Sep 2003
Posts: 8,333
Veteran
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Veteran
Joined: Sep 2003
Posts: 8,333 |
I missed an s. And the Vermouth, just a splash, then the olive.
Sorry, but I'm recuperating from Burns Day.
John Conley
Musica est vita
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 491
Journeyman
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OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Keep going John.......We'll catch up eventually! Joe G.
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Band-in-a-Box for Windows
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Joined: Jan 2003
Posts: 5,157
Veteran
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Veteran
Joined: Jan 2003
Posts: 5,157 |
No "Macs" here, sorry. I am on a Dell Vostro (1510) Lappy. I can't get it (HD) to do anything but ask if I want to format it? I don't know what has caused this to happen, I have never done anything but "run Biab " from the HD? I am truly stumped as to why the HD has started asking this? I hope I haven't inadvertently done something to the software or HD in question without realizing I had?
I need to send it back to PG Music for a replacement, no? I hope I am not "out" from using this brilliant software and Real Track Band after this unfortunate HD? I don't believe I have done anything (on my end at least) to halt the use of the HD?
I plan to upgrade when my tax $ arrives in a week or two, so should I wait until the upgrade to send back in or what? I am definitely wanting to get 2012 Biab Ultra Disk on HD.
I appreciate any advice Andrew. I will look for a comment to THIS post. I know PG stands behind their software and I am truly stumped at what might have caused this HD to stop working?
Thanks so much,
Trax
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,199
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,199 |
Trax,
Why not give PG Music a ring using the toll-free number. Then you'll have and answer straight away. They might even prefer to discuss it over the phone rather than a forum.
Regards,
Noel
MY SONGS...Audiophile BIAB 2025
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Watch the video.
You can see all the 2026 videos on our forum!
Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®
With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
- The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- Android Band-in-a-Box® App (included)
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!
Video: New User Interface (GUI)
Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!
Watch the video.
You can see all the 2026 videos on our forum!
Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Windows Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 21.
Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 21.
Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
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