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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 491
Journeyman
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OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Hi, I've just recently got my main PC back after having the mobo & the main hard drive replaced. I have a main C drive of 500gb. I was trying to re-install BIAB. Not recognised. Tried with another cable. Not recognised. Tried on the other "music PC".....not recognised. Tried different ports. No light is visible on the drive at any time. I'm running Widows XP Pro......500gb C drive & 500gb D drive. I have BIAB 2012, with BIAB 2011.5 Everything Pack. The BIAB hard drive was previously copied to the C drive without any problems, and has been in it's box ever since. I'm at a complete loss as to knowing what to do now. HELP!  Joe G.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 38,502
Veteran
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Veteran
Joined: May 2000
Posts: 38,502 |
Try popping the endcap off using a tiny screwdriver on the pushpins and unplug and reseat the drive into the circuit board.
If that fails to bring joy, contact pgmusic sales directly about a replacement.
--Mac
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,982
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,982 |
Hello Joe,
Also - are you sure that your USB ports are working at all? Do you have any other USB devices? If not, try this: Shut down your computer, and turn the power switch on the back of the computer to off. Then, unplug the power chord. Wait a couple minutes before plugging it back in and turning the computer back on.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 491
Journeyman
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OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Hi Andrew, Yes, one of the first things I checked. Thumb drive and my external storage drive recognised immediately.Should I try Mac's suggestion?(Thanks Mac......you are always "on the ball!"
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,982
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,982 |
Yes, definitely try Mac's suggestion. Is your external storage drive powered? (that is, does it have a it's own power chord that plugs into the wall), or is it powered only by the USB port like the BB hard drive. Is it a 2.5" (like BB) or is it a 3.5" HD?
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,677
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Veteran
Joined: Oct 2008
Posts: 20,677 |
Joe,
In addition to all the above, the USB drive should also have a double USB connection that needs to be plugged into the computer (that is, one USB plug into the back of the drive, two USB plugs into the computer). Were both of these plugged in? The drive needs both to get sufficient current to operate properly.
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 491
Journeyman
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OP
Journeyman
Joined: Dec 2002
Posts: 491 |
My external drive IS powered, but I have a small 2.5 drive that I save music on. It is recognised right away. I'll have a close look at the BIAB drive tomorrow. Thanks, Joe G.
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 491
Journeyman
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OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Hi Noel, Yes, I tried it with BOTH plugs. It only needed one plug when it was originally installed. Rgards, Joe G.
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Band-in-a-Box for Windows
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Joined: Jun 2010
Posts: 108
Apprentice
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Apprentice
Joined: Jun 2010
Posts: 108 |
Hi Joe, For the record, most computers only need one of the two USB plugs attached - some older systems that can't supply the necessary amount of power through one port will need two. For more information on Hard Drive Troubleshooting please refer to our page: http://www.pgmusic.com/tutorial_hd-troubleshoot.htmIf it's still not working after following that guide, please drop us a line at sales@pgmusic.com, or call us at 1-800-268-6272 and we'll get the replacement procedure going as soon as possible for you. Best regards, Will
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Band-in-a-Box for Windows
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Joined: Jan 2003
Posts: 5,163
Veteran
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Veteran
Joined: Jan 2003
Posts: 5,163 |
Will,
I posted about my 2011.5 HD doing the same thing a couple weeks ago. My laptop asks if I want to format the HD when plugged in now. I have tried all the advice above as well, just haven't contacted support yet. Forgot about it til now.
What should I do?
Trax
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Band-in-a-Box for Windows
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Joined: Jan 2003
Posts: 5,163
Veteran
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Veteran
Joined: Jan 2003
Posts: 5,163 |
How do I "flag" this post?
Thanks,
Trax
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Band-in-a-Box for Windows
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Joined: Aug 2011
Posts: 581
Journeyman
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Journeyman
Joined: Aug 2011
Posts: 581 |
Trax...by 'flag this post' do you mean to receive emails when replies are posted ? If so, do a reply to this and check mark the 'Add to my favorite topics'. Or if that is not available, try the 'Favorite topic! (toggle)' link.
Then when replies are posted you will get an email.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,677
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,677 |
Joe,
Is the power supply for the USB drive working ok? Also, it makes me feel like an idiot to admit this but on a powered USB drive that I have, I once mistakenly put the connection into the wrong socket onto the back of the USB drive. Because it fitted, it didn't occur to me that it was wrong. Took me a bit of time to work out why the thing wasn't going.
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,982
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,982 |
To Joe: First make sure to try re-seating the hard disk as suggested. Also, make sure to do the thing about unplugging the power cable etc. If, after you do that, there is still no sign of activity when you plug the drive in, I suspect it is a problem with the enclosure.
Because even if you have no disk in the enclosure, I think you should still see a blue light flash when you initially plug it in. If you can, to troubleshoot try putting the disk in your other 2.5" enclosure (assuming it also has a SATA connection).
To Trax: That message does point to a problem with the hard disk itself. It doesn't necessarily mean that you can't get your data back though. First I would try a couple different computers, making sure you answer "no" to the format question. Do you have access to a Mac? Mac or Linux might still be able to read the disk if it is a filesystem issue. If the disk can be read by a Mac, you can at least easily copy the data off the disc, even if you can't necessarily write to it (without installing special software). On the other hand, if you hear loud clicking noises or the disk doesn't seem to "spin up" at all then it may be a mechanical issue.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 491
Journeyman
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OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Hi Andrew, I've reseated the drive. Thankfully all seems to be working now! I'll keep a close eye on it.Thanks to everyone for their interest.  Joe G.
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Band-in-a-Box for Windows
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Joined: Sep 2003
Posts: 8,333
Veteran
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Veteran
Joined: Sep 2003
Posts: 8,333 |
It's a Gordon for me...
never mind. Ach Aye.
John Conley
Musica est vita
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Band-in-a-Box for Windows
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Joined: Sep 2003
Posts: 8,333
Veteran
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Veteran
Joined: Sep 2003
Posts: 8,333 |
I missed an s. And the Vermouth, just a splash, then the olive.
Sorry, but I'm recuperating from Burns Day.
John Conley
Musica est vita
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 491
Journeyman
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OP
Journeyman
Joined: Dec 2002
Posts: 491 |
Keep going John.......We'll catch up eventually! Joe G.
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Band-in-a-Box for Windows
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Joined: Jan 2003
Posts: 5,163
Veteran
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Veteran
Joined: Jan 2003
Posts: 5,163 |
No "Macs" here, sorry. I am on a Dell Vostro (1510) Lappy. I can't get it (HD) to do anything but ask if I want to format it? I don't know what has caused this to happen, I have never done anything but "run Biab " from the HD? I am truly stumped as to why the HD has started asking this? I hope I haven't inadvertently done something to the software or HD in question without realizing I had?
I need to send it back to PG Music for a replacement, no? I hope I am not "out" from using this brilliant software and Real Track Band after this unfortunate HD? I don't believe I have done anything (on my end at least) to halt the use of the HD?
I plan to upgrade when my tax $ arrives in a week or two, so should I wait until the upgrade to send back in or what? I am definitely wanting to get 2012 Biab Ultra Disk on HD.
I appreciate any advice Andrew. I will look for a comment to THIS post. I know PG stands behind their software and I am truly stumped at what might have caused this HD to stop working?
Thanks so much,
Trax
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,677
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,677 |
Trax,
Why not give PG Music a ring using the toll-free number. Then you'll have and answer straight away. They might even prefer to discuss it over the phone rather than a forum.
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Introducing XPro Styles PAK 11 – Now Available for Windows Band-in-a-Box 2026 and Higher!
XPro Styles PAK 11 for Windows & Mac Band-in-a-Box® version 2026 (and higher) is here with 100 brand new RealStyles, plus 31 RealTracks/RealDrums!
Guess who’s back again? That’s right! It’s our XPro Styles PAK’s triumphant return with the 11th edition in this series! 100 new styles are coming your way spread across the rock & pop, jazz, and country genres. And this edition's wildcard genre explores the immense and far-reaching catalogue of electronic music! The included 31 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Special offers available until August 31st, 2026!
All the XPro Styles PAKs 1-11 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 11 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2026 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 22 – Now Available for Windows Band-in-a-Box 2026 and Higher!
Xtra Styles PAK 22 for Windows & Mac Band-in-a-Box version 2026 (and higher) is here with 200 brand new RealStyles!
It’s time to celebrate! Xtra Styles PAK 22 for Band-in-a-Box® is here, and we've got 200 brand-new styles coming your way!
No Xtra Styles PAK is complete without the classic rock & pop, jazz, and country volumes you know and love, and we’ve got plenty to share, with 150 styles spread across too many genres to list! Of course, it also wouldn’t be complete with our special wildcard volume to add a little spice and pizzazz to the mix. This year, because we loved it so much the first time, we’ve decided to make the second iteration of our SynthMaster volume, full of new sounds, interesting genres, and 50 engaging styles, all making use of the diverse SynthMaster plugin! Here you can find genres such as airy yacht rock, sultry electrotango, and even some synth soca funk. Don’t wait, pickup up Xtra Styles PAK 22 today!
In this PAK you can find: dulcet folk ballads, funky gospel country, Brazilian jazz fusion, upbeat 1980s pop, classic Americana, a plethora of breezy bossa novas, indie singer-songwriter, scintillating synthwave, exuberant electronica, and many, many more!
Special offers available until August 31st, 2026!
All the Xtra Styles PAKs 1-22 are on special for only $29 each (reg $49), or get all 22 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 22.
Video: Xtra Styles PAK 22 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 22 requires the 2026 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 11 – Now Available for Mac Band-in-a-Box 2026 and Higher!
XPro Styles PAK 11 for Mac & Windows Band-in-a-Box® version 2026 (and higher) is here with 100 brand new RealStyles, plus 31 RealTracks/RealDrums!
Guess who’s back again? That’s right! It’s our XPro Styles PAK’s triumphant return with the 11th edition in this series! 100 new styles are coming your way spread across the rock & pop, jazz, and country genres. And this edition's wildcard genre explores the immense and far-reaching catalogue of electronic music! The included 31 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Special offers available until August 31st, 2026!
All the XPro Styles PAKs 1-11 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 11 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2026 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 22 – Now Available for Mac Band-in-a-Box 2026 and Higher!
Xtra Styles PAK 22 for Mac & Windows Band-in-a-Box version 2026 (and higher) is here with 200 brand new RealStyles!
It’s time to celebrate! Xtra Styles PAK 22 for Band-in-a-Box® is here, and we've got 200 brand-new styles coming your way!
No Xtra Styles PAK is complete without the classic rock & pop, jazz, and country volumes you know and love, and we’ve got plenty to share, with 150 styles spread across too many genres to list! Of course, it also wouldn’t be complete with our special wildcard volume to add a little spice and pizzazz to the mix. This year, because we loved it so much the first time, we’ve decided to make the second iteration of our SynthMaster volume, full of new sounds, interesting genres, and 50 engaging styles, all making use of the diverse SynthMaster plugin! Here you can find genres such as airy yacht rock, sultry electrotango, and even some synth soca funk. Don’t wait, pickup up Xtra Styles PAK 22 today!
In this PAK you can find: dulcet folk ballads, funky gospel country, Brazilian jazz fusion, upbeat 1980s pop, classic Americana, a plethora of breezy bossa novas, indie singer-songwriter, scintillating synthwave, exuberant electronica, and many, many more!
Special offers available until August 31st, 2026!
All the Xtra Styles PAKs 1-22 are on special for only $29 each (reg $49), or get all 22 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 22.
Video: Xtra Styles PAK 22 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 22 requires the 2026 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Peter Gannon Talks Band-in-a-Box with zplane
zplane recently interviewed Peter Gannon, the founder and creator of Band-in-a-Box, about the software's early days, what sets it apart from AI, how zplane's audio algorithms are used in Band-in-a-Box, and more!
Special thanks to the team at zplane for their continued support.
Check out the full interview here: https://products.zplane.de/blog/peter-gannon-interview-pg-music
Last Chance! The Band-in-a-Box® 2026 for Mac® Special Ends Today (May 31, 2026) at 11:59pm PDT!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Mac® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PDT today!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Mac®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the amazing new AI-Notes feature, which can transcribe polyphonic audio into MIDI. View the results in notation or play them back as MIDI, and choose whether to transcribe an entire track or transcribe specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Mac®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
Upgrade your Band-in-a-Box for Mac® to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 Mac upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!
Good news- we've extended our Band-in-a-Box® 2026 for Mac® special offers until May 31, 2026!
Band-in-a-Box® 2026 is packed with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can transcribe an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Mac®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PDT on May 31st, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Check out the Band-in-a-Box® for Mac packages page to find the best package for you.
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